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Reference

Stuart & May, UK

Plastic Surgery
August 2016
My wife was interested in having breast replacement implants and was...

My wife was interested in having breast replacement implants and was keen to have done in Prague as she'd heard good reviews from other people. We searched online and found medical travel czech republic services. We were contacted by Tereza and told of the various options available to my wife. She was given all the available doctors details and offered available dates to suit. Once we'd settled on a date and doctor, Tereza recommended various hotels close to the surgery. We booked the flights and accommodation ready. Once we arrived at the airport we couldn't find the rep picking us up, so got a taxi. 5 minutes after we left the airport we received a call from the rep asking where we were so we'd unluckily not found each other. We were put at ease from this call, knowing we'd missed each other rather than them not turning up! The next morning we met Tereza at our hotel to go to the clinic. She was a great person and very helpful with anything we wanted to know about Prague. We went to the clinic and my wife had all the blood tests done before her consultation with Dr Kuchar. As my wife had implants done 11 years ago in Thailand they had started going a little mis shaped and needed replacing, hence our visit to Prague. The Dr wasn't particularly helpful and said my wife had a hernia in the left breast implant which needed to be left for 5 years?? This all seemed strange and we thought was not right as they had a lifetime of 10 years. We told Tereza what the Dr said and she was very apologetic about the whole situation and said she'd try to arrange a consultation with another Dr. We said not to worry as it was not her fault and we just thought the Dr didn't want to perform the operation as it involved removing the old implants. We wouldn't recommend this Dr Kuchar. Tereza went away and set up another consultation with Dr Samudovsky who we went along to see and there was no problem and he'd be able to do the operation on my wife. This must've been fate that she ended up with this Dr as the operation went brilliantly and we couldn't be happier with the result. It was in a private clinic which was very clean with a nurse on hand 24 hours always checking my wife was ok.We were leaving for the airport at 3.30am the day after the op and Dr Samudovsky made the effort to make sure everything was ok at such an early time in the morning and Tereza arranged and paid for our transfer to the airport as a good will gesture for us missing our pick up at the airport. Although we encountered a few mishaps on our trip, we'd rate the service from Tereza as 5 Stars from everything she did to arrange things when we were in the UK and during our stay in Prague! Thanks for all your help and we'd highly recommend the company and Tereza to any friends etc that are interested in going to Prague for surgery.

Fatima, UK

Plastic Surgery
August 2016
I would like to thank you for the service you provided in Prague....

I would like to thank you for the service you provided in Prague. I was very satisfied with everything and I was delighted meeting your colleague Richard. He was such a nice and friendly guy and I'm honestly grateful from the both of you. I will recommend your service as I am very happy with the outcome of it all. I appreciate it all. My mum was also very satisfied with everything and mentioned she was thankful for you helping her out the the gynachologist. 

Annette, UK

Plastic Surgery
August 2016
Richard made my trip to Prague stress free. Absolutely fantastic...

Richard made my trip to Prague stress free. Absolutely fantastic service, I felt very well looked after. I would highly recommend using the Medical Travel agency. We were accompanied to all appointments, it was so useful to have Richard with us as we don't speak the Czech language.  Lovely guy. The clinic was superb, nurses all lovely and caring, Dr Musilova is very caring and explained everything thoroughly. Would definitely return for any future surgery. Very pleased with my surgery. 

Anne, UK - Permalip

Plastic Surgery
July 2016
I came across this procedure by accident, I had recently other...

I came across this procedure by accident, I had recently other procedure and it made me think about also getting my lips enhanced. Whilst researching fillers I came across the permalip procedure, I really liked the idea that it was permanent & that regular painful & costly top ups would not be needed.

I had breast implants abroad 4 yrs ago and had a really good experience so I started looking at clinics in Europe that offered Permalip.

I chose a clinic in Prague and booked flights & a hotel. 

The clinic was outstanding in every way.

I had a consultation the day before the procedure. I was picked up in a taxi at my hotel & taken to the clinic. My first impressions of the clinic were that it was immaculately clean, modern & welcoming.

A very kind & professional nurse gently took a variety of bloods & checked me over. I then had a consultation with the surgeon during which all my questions were answered, there was no rush. I was given lots of info & consent forms to take away, read & sign. We discussed size, he felt small would be better but I pushed for 5 lower & 4 upper as I was aware that the biggest complaint following this procedure is that the effect is too subtle, he said he had all sizes, togo away and have a think about it & tell him my decision in the morning. 

He explained that I would meet the anaethetist in the morning & that she is a consultant, formerly head of a huge hospital & speaks fluent English.

The following morning I arrived to the clinic at 8am by taxi. The nurse showed me into a private hospital room where there was a gown, stockings & fluffy white slippers laid out for me. She helped me into the gown etc then made me comfortable on the bed. The room was absolutely lovely, a proper hospital bed & room with all the equip but painted lilac with a big soft white duvet on the bed. The hospital gown was crisp, fresh & new as were the slippers.

The anaethetist came in to meet me and she was absolutely lovely, very jolly, professional & reassuring. I explained to her that I was a scaredy cat - literally have no pain threshold, scared of needles etc. This is a little ironic as I'm a trauma nurse in Accident & Emergency. I work in a major trauma centre with a helicopter so Im regularly involved in some of the goriest stuff imaginable - code reds etc as well as day to day stuff like taking bloods, suturing. Im fine doing all these things but literally faint if I have my own bloods taken. I can only compare it to car sickness - if someones driving they are fine but if they're in the back/observing they feel wretched. Anyway the anaethetist was very understanding, she said she wasnt great with pain/needles herself. She explained what would happen (ie she would put a cannula then admininster anaesthetic) The nurse gave me a pre med, then I had a nice little mini snooze on my bed. Shortly after I was taken to the operating room, everyone was so nice & reassuring, the surgeon gave my hand a little squeeze & smiled. The anaethetist was chatty & smiling, asked me if it felt odd being a patient (which it did!) They then put the cannula in & administered the anaesthetic. I don't remember anything after that until I woke up in the room with avery sweet nurse looking after me. 

I had a bag of hartmans infusing through my cannula, she also administered pain relief intravenously. She regularly put cold compresses which was so nice as I just dozed. My pain and comfort was so well managed. The nurse looked after me in my private room for 5 hours post op, helping me to the toilet, giving me water & topping up my pain relief. She was an absolute angel. She even dressed me when it was time to go & called me a cab. I had no pain, no bruising & minimal swelling and I can only put this down to the outstanding care I received.

I'll pop some photos up, I had the procedure on Thurs at 8am its now Sunday afternoon. I have no bruising, minimal swelling & my lips are starting to look gorgeous.

The only thing I would say is the cost worked out quite expensive in the end. I was quoted £2000 to have the procedure done by Dr NG in Harley Street. I paid 1500 euro in Prague, which once flights & hotel etc were added came to almost the same. However I had a few fabulous days in Prague, went on river cruises & saw The Proms - also the level of care - consultant anaethetist, private room, private nurse, all the meds - was simply outstanding.

 

Dr Samudovsky - Outstanding. The Nurse, the Anaethetist & the Surgeon were all professional, warm & gentle. Wonderful care.

https://www.realself.com/review/prague-lip-implants-permalip

 

Gary, UK

Plastic Surgery
June 2016
Yes all went well with the procedure but I didn't enjoy being awake...

Yes all went well with the procedure but I didn't enjoy being awake for it, I would recommend a general anaesthetic to others. I think being picked up from the airport and you meeting me the next morning really helps take the stress away whenarriving in another country and not knowing where you need to go so definitely keep this up. After the operation you just want to lie down and relax so for me to have to walk through Prague to my hotel especially while my eyes were streaming was frustrating so I think a night in the hospital would be a really good idea. I found the hospital immaculately clean, and all the staff there very professional and friendly. It was very important that I understood the staff at the hospital so the fact that they spoke good English was great. Dr Vasek explained things very thoroughly to me but I wasn't expecting to be so swollen and bruised as I am so I think this is something that could be explained too so people don't worry if it happens. So I would definitely recommend your company and the hospital to others. Obviously it's too early to say how well the procedure has worked but I will keep you posted.  Thank you for all your help and your quick responses to my many emails. 

Rachel, USA

Plastic Surgery
June 2016
It was such an easy process working with all of you at the clinic....

It was such an easy process working with all of you at the clinic. Recovery has not been difficult since I left the clinic. I think the only thing I would have changed is that I wish I had more encouragement from the surgeon to test a larger size that is good for my body type. I feel like I could have gone another size up so I may consider a larger size in the future, but I still do like the results. Thank you ! 

Steven, UK

Plastic Surgery
June 2016
We are both felling a bit battered and bruised from the surgery we...

We are both felling a bit battered and bruised from the surgery we had done , but that was to be expected , we are more than happy with the way everything went with the travelling to prague and the correspondents we had via email which made bookin g so much easier . The clinic was spotless and caring and the surgeon was good at explaining what was going to happen  , the one negative would be we were there for 5 days after surgery it would have been good to have a follow up check up so we could see if everything was okay . Obviously from a heeling point of view different people heal quicker we are both still heavily swollen and bruised but getting through. I think if i was to do it again one night away from your own comfortable home is enough being away from home does make the healing a little bit harder . Hopefully now were back home this process will quicken . And we hope the results are good in a few months after all settles back to normal. We would both recommend your service and the clinic we will give other feedback when we see the results shortly . Thanks again Tereza for you kind emails..

Lindsey, UK

Plastic Surgery
May 2016
I have to say that I was extremely impressed with the service you...

I have to say that I was extremely impressed with the service you provided.  This was my first trip abroad for a procedure and I was understandably anxious about not having it done in England. It was very reassuring to see the gentleman waiting for our arrival at the airport to take us to our accommodation. I felt it was a good indication of the way my visit was being managed by Medical Travel Czech Republic Services. You, Tereza, put me at my ease when you picked me up on the day of my procedure. You were so professional, friendly and helpful, not just to me but also to my son and his wife who had come with me.  Medical Travel Czech Republic Services are very lucky to have you representing them and I would be grateful if you would forward my email to your Manager so that they know how good you are at your job. When it was time to return to England we were picked up in good time for our flight home. We felt very confident that if we had any problems or concerns you would help.  You gave us all your contact number and said that we could use it at any time. We had no need to.

 

Our trip to Czech Republic ran smoothly and I would definitely use Medical Travel Czech Republic Services again, especially if you were looking after us Tereza.

 

Thank you so much for everything and it was a pleasure to have met you.

 

Take care.

 

Kindest regards

Lindsay 

Kelly, UK

Plastic Surgery
May 2016
I'd like to thank you for all your help you have been so nice and...

I'd like to thank you for all your help you have been so nice and kind

I have nothing but good things to say about the service I've had it was perfect

I would say the only thing I think would be helpful is to have people to contact who have had surgery themselves at the clinic I would be happy to help in future to reassure people it is all safe and not a scam it can be a little daunting going to a different country to have cosmetic surgery I'm thoroughly glad I did

I will be recommending medical travel to people as I can say the service is fantastic let me know if you need any help in the future.

Many thanks

Kelly 

Kiril, UK

Plastic Surgery
May 2016
I'm very pleased with the entire service - I mean all the...

I'm very pleased with the entire service - I mean all the communication before the surgery, the flexible changes in plans, your assistance in the clinic, the medical staff. Everything was at good European level plus one  very important detail - the human factor:) I would definitely recommend you to anyone even without the bonus.

Ava, UK

Plastic Surgery
May 2016
Hope you doing fine and everything is OK. Quick note that Ava is very...

Hope you doing fine and everything is OK. Quick note that Ava is very happy with the surgery and she is doing great. Thank you so much for all the good services.

Vicky and Sally, UK

Plastic Surgery
May 2016
It was great to meet you too, thank you for arranging the procedure...

It was great to meet you too, thank you for arranging the procedure and translating for us. We got home all ok and we are both taking the rest of the week off of work for recovery.

I will say, that sally and I both had a really good experience and the after care was really good. Sarka the nurse took really good care of us both after the op and for that we are both grateful. 

Zdenka, Canada

Plastic Surgery
April 2016
Thank you for everything you have done for me! I am now back in...

Thank you for everything you have done for me! I am now back in Canada, recovering from the tummy tuck surgery. I am very pleased with the results, 3 weeks after my surgery. The stitches are 70 percent gone, I still have swelling, but healing quite well. The overall experience was amazing, your personal attention, pre and post op care, I was very impressed with the clinic, procedure and great care! Thank you Richard from the agency for finding you for me, for your capable hands and expertise, for your operating team, I will never forget walking in before the operation, team ready, welcoming, the profesionalism, the cleanliness, and you!!! I felt great and I had therefore total trust! Also special thank you to nurse Jana for looking after me and other client day and night after the operation. We were truly pampered! I will stop by for a visit on my next trip to Prague. Thank you again!

Zdenka, CAN/CZE

Plastic Surgery
April 2016
Our patient lives in Vancouvar, Canada but she is originally from...

Our patient lives in Vancouvar, Canada but she is originally from Czech Republic.

The feedback is in Czech, and we are happy to provide translation if needed.

Operace se zdarila, pan doktor Samudovsky byl bezvadny, ma zlate ruce a odvedl vybornou praci. Ma uzasny kolektiv, jeho klinika a sluzby supr, byla jsem nadmiru spokojena. Diky Vam a Vasemu doporuceni jsem se dostala k uzasnemu chirurgovi.

Web stranka byla profesionalni a informativni.

Vse klaplo jako na dratku.

Kate, UK

Plastic Surgery
March 2016
Thank you... you and your team made everything very straightforward...

Thank you... you and your team made everything very straightforward. .. and simple. I am only 7 days since surgery and took my last antibiotics today... but so far so good! ... and I would be happy to offer my reviews / photos in 6 weeks or so.. when the journey is complete. To give a comprehensive overview start to finish.
Particular high points for me were the good communication I had with you and Martina... quite possibly the nicest person I’ve ever met!

The hospital staff were good..(Especially anaesthetist) given the language barrier... and Dr Satankova appears to have done an excellent job.

If there were ways to improve the whole experience... I think a more comprehensive 'buddy' service could be offered at a extra cost... for those people travelling alone... to perhaps check in at hospital after procedure.. just to ensure all is well and reassure patient. And also accompany them home / to hotel also. .. Like I say... I think most people travelling alone would be happy to pay an additional 70 or 100 euros say for that additional attention. X

A home buddy system maybe..?  your ambassadors to be on the end of a phone to communicate with someone in ur own language who has been thru the experience already .. and can offer moral and practical advice and support. Xx

All round I am extremely pleased...
Thank you so much

Kerry, UK

Plastic Surgery
March 2016
Everything went well thank you, really happy with results. We seem to...

Everything went well thank you, really happy with results. We seem to have everything sorted, thank you for all your help with it all. We will recommend you to people know ... thanks again!

Hasumi, UK

Plastic Surgery
February 2016
Right now I am feeling much better, and I am starting to see the...

Right now I am feeling much better, and I am starting to see the results. I am really happy with what's been achieved, it's exactly what I hoped for.

Thank you for helping me since the very first email, you have been of great assistance :)

I will probably come back to Prague in the near future to explore it properly!

Angela, UK

Plastic Surgery
February 2016
I am still in the early stages of recovering from my procedures but...

I am still in the early stages of recovering from my procedures but it is getting better and progressing well.

I wish to thank you for supporting me to come to Prague and for the expert care received from Medical Travel
Czech Republic and the clinic. The whole process from first contact, booking and travel were all smooth and hassle free.
Your meeting me at the hotel and accompanying me to the clinic was greatly valued and appreciated.

The medical team was very welcoming and although they did not speak fluent English, they gave me time to ask questions via the interpreter, and answered my queries to help put me at my ease and made me less anxious about the impending surgery.
The clinic was very clean with state of the art facilities. My nursing care following surgery was highly professional, caring and efficient, I did not have to request analgesia as this was promptly offered and given. I could not thank the staff enough for the great care I received throughout my stay at the clinic.

My only negative experience to my trip to Prague was the Alpin Avion hotel I stayed in, which is rated as 3star on their site and really should be just 1star, their service was very poor.
I would highly recommend anyone thinking of cosmetic surgery in Prague to consider booking with Medical Travel Czech but please stay at another hotel.   

Lisa, UK

Plastic Surgery
November 2015
Everything was fine with the transfer this morning thomas was lovely...

Everything was fine with the transfer this morning thomas was lovely.

Everything has been fine although i am glad to be home. My whole experience has been fantastic and myself and my husband have already said the treatment we recieved has been excellent.

Having breast surgery has been something i have wanted to to for many years so i knew it was the right choice for me however i dont think i would be having any more surgery in the future. I am still feeling sore but i am glad to be home now.

You have been amazing from start to finish so i would like to thank you for all you support during this time, you have not let us down at any point and have been there 100%. I am also going to email Dr Samudovsky to thank him for the amazing job he has done. He was a lovely man who made me feel at ease and he really has helped me achieve the desired result i was hoping for.

His nurse was fantastic to and was there to care for me the whole night.

All in all it has been a very positive experience for myself and my husband and i would recommend it highly to anyone who was thinking of having surgery.

Once again thank you :) 

Katien, UK

Plastic Surgery
November 2015
From start to finish the service medical travel provided was...

From start to finish the service medical travel provided was excellent, my coordinator was a lovely lady called Martina she was always there to answer any questions I was concerned about. I've never travelled to another country alone before so was slightly worried but I was picked up at Prague airport to the apartment where I was staying. The next day the lovely Martina met me at the clinic and she made me feel very comfortable. I was happy I had medical travel and Martina they really took the pressure of me and with their help I chose the right clinic for me. I would highly recommend them!