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Jamie, UK

Plastic Surgery
January 2015
The entire process went smoothly.  On the day of my procedure, I...

The entire process went smoothly.  On the day of my procedure, I was picked up in a taxi and taken to the clinic where my upper and lower eyelid surgery was going to take place.  The clinic was just what one would expect.  The reception and waiting area was very clean with a relaxing atmosphere.  I had a consultation with the doctor who performed the surgery and a little later on I was taken to the operating room.

 

I was awake during the procedure with just local anesthesia administered.  The doctor assured me that if I needed to, full anesthesia could be administered.  I went ahead and just had the local.   The procedure went well.  :)

Sylvie, UK

Plastic Surgery
January 2015
I had a very good experience with Medical Travel Czech, you always...

I had a very good experience with Medical Travel Czech, you always took the time to reply to my emails within 1 or 2 days and even to call me to make sure I knew what to expect and that I would be very well prepare for the surgery. Also, I did really appreciate the fact that you send me few links of hotel where I could stay not far from the clinic. Everyone was really nice and friendly from you to the doctor and the nurses so I felt in a trustworthy and safe environment.

 

I have been well since the surgery, everything went well. The doctor explained very well what I should expect and I didn't experience any complication at all, just felt very swollen and discomfort. I was given pills to take and a recovery pack with everything explain. It a little bit frustrated because it takes times before you can see the final result and you're always over thinking I hope it work? Did he remove enough fat out? Could he remove more? What about the scars they are very visible and etc. But everything was explained by the doctor. But the good thing is that he gave me its mobile number so when I had any questions I just send him a message and he would reply within 2 days which is very helpful and comforting.

 

The only downfall was the pick up at the airport but it didn't really bothered me that much because my flight was delayed (and you arrange my drop off the airport.) but I realised at this time that I didn't have your personal phone number in case of emergency.

 

Also, Miss Sophie is a nice hotel but not very convenient when you just had surgery and just want to stay in our room, especially if you travel alone. You don't have a room service to order food and drink and it was not convenient to cross the road to talk to reception and to have breakfast specially because it was snowing and the street is sloping.

 

But overall I had a great experience, from the hotel, taxi driver and doctors everyone was very friendly and welcoming.

 

I would definitely come back for a check-up and to visit the city.

Louise, Swiss

Plastic Surgery
January 2015
My experience with Medical Travel Czech Republic was nothing but...

My experience with Medical Travel Czech Republic was nothing but AMAZING. I would personally like to thank Richard Kvech for helping me throughout the whole process! He has answered ALL my questions from beginning till the end. And has always been flexible to my wishes! I loved the fact that I can write an email anytime and I would get a quick reply. This made me trust Medical Travels even more, which is very important for clients traveling to a different country to undergo a surgery.

I am very happy that he has also given me choices of different clinics in Prague. And I am also very much satisfied to have chosen Brandeis Clinic. This clinic has over stepped my expectations, first impression of the clinic was really great! And the employees and nurses were very accommodating and hospitable. One tiny negative thing was punctuality. During the day of my Pre-op check-up I was scheduled at 7:00 so I took the extra mile to be there on time. Since it was my first time in Prague I got late for 2 minutes (7:02). I felt bad being 2 minutes late, because on the email they told me to be on time. But upon my arrival I had to wait till 08:30 to get my blood checked and all my vital statistics. Then after that I even had to wait till 9:30 to finally meet my surgeon Dr. Musilova. It was a lot of waiting time. It did not bother me that much, but it would be better if there was not so much waiting time (for future Clients).

My room was clean and had all the necessities I needed for a night. The 3 nurses who took care of me, made me feel more than taken care of. They were always ready to help me with a smile. I think because of this helped me a lot to feel comfortable and feel better even faster.

My surgeon Dr. Musilova tried her best to explain the whole process to me. And she was able to reach my expectations. The results are great! And I am just a very satisfied customer.

I would always recommend Medical Travel Czech Republic to any of my friends. And also Brandeis Clinic.

Stephen, UK

Plastic Surgery
January 2015
This is my last night in the hotel so happy to give you some feedback...

This is my last night in the hotel so happy to give you some feedback.

The service I received from you was excellent - you were truly helpful and interested.

Honestly I thought you were excellent and remain disappointed that we were not able to meet. I cannot therefore offer you any suggestions how you could improve the service you offer - take that as a big compliment please.

With regard to the Forme clinic I first have to say the receptionist there (also Jana) was outstanding. She was helpful friendly and sympathetic while realising people waiting for surgeries have anxieties. She is a big credit and asset to the Practice there.

Next (and this is the difficult part) in my judgement the Dr (who is clearly highly skilled and competent) could have been more communicative and friendly and just more welcoming - although the consultation was good.

I have to be careful here because all nationalities have different characteristics and therefore have different expectations.

In conclusion I probably would use him again or more importantly recommend him but I saw many things that could have been done better in terms of making the patient feel special.

Nothing I’ve said here should or can impact on the Dr's competence (which was first rate) but in general English people will need more tender love and care and a better bedside manner.

Lucy, UK

Plastic Surgery
January 2015
I am very pleased with my results and the treatment I was given. Your...

I am very pleased with my results and the treatment I was given. Your support was fantastic throughout, from first enquiry to now. Everything I asked was answered very quickly and the constant assurance was fantastic. Knowing everything was organised and sorted with the help of you was great. I was very nervous about going abroad but there really is nothing to worry about and comparing my story with my sisters (who had surgery in the UK), it seems I had the better experience.

I will definitely be using this service again if needs be, I couldn’t recommend it anymore. Already telling my friends to go!!

The only thing I would have said is my consultation felt very rushed as I only had 10 mins with him, i feel it should have been longer to ensure all questions were answered and I was happy with my decision.

Thank you so much Richard, it’s made me so much more confident,

A new me :)

Yvonne, Ireland

Plastic Surgery
January 2015
My overall experience with Medical Travel was great. My emails were...

My overall experience with Medical Travel was great. My emails were answered in a prompt and friendly manner. While i did feel apprehensive about travelling abroad, i liked the fact that i would have someone there to meet us at airport, bring us to clinic and help in any other way while we were there. I was meant to have surgery on a Monday and fly home on Friday however it was changed to Tuesday. I think the extra days rest would of been better. For anyone travelling abroad i recommend Medical Travel and Forme clinic. Hopefully my healing will be as good. :) If anyone wants to contact me for feedback or comments please feel free.

Vincent, Italy

Plastic Surgery
January 2015
I was extremely satisfied with the staff from pick up at the airport...

I was extremely satisfied with the staff from pick up at the airport to the consultations with the doctors and followed by the nurses. It made my stay here at the clinic comfortable. If anyone I know ever has to get any procedure like the one I had I will highly recommend them. Extremely satisfied customer. Highly recommends Brandeis clinic !

Daulyne, UK

Plastic Surgery
December 2014
From the moment we were introduced on the Wednesday morning the...

From the moment we were introduced on the Wednesday morning the service and manner from the staff was excellent. The pre-op services provided by the local women's clinic was fast and professional. On returning to the Brandeis Clinic I was made to feel very relaxed both by the excellent Dr Payer and the anaesthetist. Their manner and professionalism made me feel at ease. I was taken to my room from where the nurses again helped me to relax and prepare for the upcoming surgery. I was taken through for surgery within half an hour and the whole procedure took around two hours with a further hour for waking up time from the general anaesthetic. There was a full and professional care service provided by the nurses throughout the night ensuring that on medication was available whenever I needed it. The next morning I awoke to slight pain but that was soon remedied by the pain medication. Dr Payer carried out his rounds and was very happy with the procedure and I was, and am very pleased with the final result. I was able to leave the clinic by 10am on the Thursday so the whole process took around 24 hours. I am very happy with the service and procedures undertaken by the Brandeis clinic and its staff and would recommend their services to anyone considering breast augmentation surgery in the future.

Mahmud, UK

Plastic Surgery
December 2014
Thanks very very much for your hospitality and so very much...

Thanks very very much for your hospitality and so very much professional during my stay. VASEK MD is supper Plastic surgeon in his field. I am very great full for rhinoplasty for my nose. I have send him already short message. I will keep in touch. May God bless you all & wishing you a Happy Christmas.   

Tanja, Norway

Plastic Surgery
December 2014
So nice to meet you in Prague, and to hear from you again. I am back...

So nice to meet you in Prague, and to hear from you again. I am back home, and it's been a week since my surgery. Everything is going well, and I am truly satisfyed with both the stay in Prague and the days at the clinic. I am also, of course, really happy with the result of the surgery. Both doctors and nurses, and all other staff as well, was really friendly and professional, and I felt safe and well taken care of, the whole time I was there. I am a nurse myself, so I know what I am taking about! Thank you for all your help along the way towards my surgery, and I hope you will assist me again if I should decide to come back for another surgery. I wish for you to have a merry christmas, and a happy new year.

Tracy, UK

Plastic Surgery
December 2014
I am very pleased with my whole experience I was extremely nervous...

I am very pleased with my whole experience I was extremely nervous about having the procedure abroad especially as I had travelled alone but once I met the surgeon I felt totally at ease as it was obvious he was very experienced and totally professional and would only do what he thought was the right thing, they were very through with the pre operation tests and the clinic was very clean. I can’t fault anything and would definitely recommend the clinic to other and would not hesitate to come back if I wanted anything else done. My bruising has nearly all gone I have had very little if any discomfort. Thank you all once again.

David, UK

Plastic Surgery
December 2014
I am healing nicely, although still have some subcutaneous oedema,...

I am healing nicely, although still have some subcutaneous oedema, which I hope will resolve soon! I am following Dr Vaseks instructions to the letter! I very much enjoyed that you took care of everything with the communication, in so that I only had one person with whom to communicate, this made life very easy. The clinic and all the staff were great too, and Prague, of course, is beautiful! The only mishap was the very late change of clinic, although this for me was actually a minor thing. All in all, I am very happy with the services of MedicalTravelCzech!

Lynn, Bordeaux-France

Plastic Surgery
December 2014
Firstly thank YOU for all your help and reassurance throughout this...

Firstly thank YOU for all your help and reassurance throughout this whole experience. I feel so grateful to have you at the end of the phone or email for all my questions. You've been above and beyond patient and understanding. I am thrilled to give you my feedback on my Lipo and Tummy Tuck at Forme Clinic. Dr Tomas Benes has been wonderful and I can't thank him enough. I am also very happy for you to use my first name and location Bordeaux in France. I had to fly to the UK to get a cheaper flight to Prague. I was met at the airport and taken to my hotel. All was very smoothly carried out. No stress. The day of my surgery I arrived at the clinic before 8 am. Everyone was so lovely and very friendly and the anaesthetist was very calm softly spoken and very reassuring. This morning I got to see my scar and I am absolutely amazed at the transformation. A dream come true, I've waited years for this day, it has taken a long time for me to pluck up the courage. I would thoroughly recommend the Forme Clinic ....I just wish I hadn't waited so long. Thank you all so much for my new body. I will be back "without any hesitation" next year for my underarm surgery.

April, UK

Plastic Surgery
November 2014
I would like to say a big thank you to you all. I have arrived back...

I would like to say a big thank you to you all. I have arrived back from prague safely and the op went well. Thank you for all your help.

Amra, Sweden

Plastic Surgery
November 2014
Excellent Service and very good experience! As for Medical Travel I...

Excellent Service and very good experience! As for Medical Travel I would like to say that I am so grateful to for arranging everything for me. I enjoyed the fact that I only had to contact with you and you did all around arranging for me. The airport transfer to our accommodation was excellent and made the journey stress free. Thank you once again for making the whole process hassle free and smooth!

Keno, UK

Plastic Surgery
October 2014
I just want to let you know that I am really happy with the service...

I just want to let you know that I am really happy with the service of Medical Travel, Doctor and his whole team. I am even so happy that I have referred my friend Sabine to Medical Travel. She is in touch with Martina and pays the deposit for her surgery now.

Liane, UK

Plastic Surgery
October 2014
My overall experience was excellent and I would recommend anyone...

My overall experience was excellent and I would recommend anyone travelling to Prague to use Medical Travel.

My international representative Richard was very helpful and informative.
On the day of my procedure Richard met me and took me to the clinic. Everything went well, the doctor and the nurses was so kind, professional and spoke English very well. The clinic was clean, modern and well run and I would highly recommend your Clinic.

Thanks again for all you help !

Dianne, Israel

Plastic Surgery
October 2014
Everything went very well! Everyone was friendly, caring, and...

Everything went very well! Everyone was friendly, caring, and professional. The clinic and the operating  room was first class! I was very impressed. the receptionists were friendly, and made me feel comfortable. Lenka the nurse took good care of me. Doctor Benes did an amazing job. He took out 3300 ml of fat! Thank you for organizing everything. I look forward to returning to the clinic!

Shelley, UK

Plastic Surgery
August 2014
Our recent experience of Medical Travel was excellent. Before the...

Our recent experience of Medical Travel was excellent. Before the visit regular communication was maintained with our representative, Anna. As we drove to Prague there was no requirement for transfer to the clinic. Clear instructions from Anna made finding the clinic very easy.

On arrival at the clinic we were met by a wonderful local representative of Medical Travel, Martina. She introduced us to the very friendly and welcoming clinic staff.

The service at the clinic was of the very highest standard as was the facilities.

The care shown by the medical professionals including the surgeon, the anaesthetist and the nursing staff was outstanding with nothing being too much trouble.

If you are considering any of the services offered, look no further than Medical Travel.

It was a truly excellent experience and the results of the procedure were of the highest standard.

Jane & Kirsty, UK

Plastic Surgery
July 2014
Thank you so much for all your help, the clinic was fantastic and the...

Thank you so much for all your help, the clinic was fantastic and the level of care from the medical team was outstanding, I would definitely recommend your services.