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Annette, UK

Plastic Surgery
August 2016
Richard made my trip to Prague stress free. Absolutely fantastic...

Richard made my trip to Prague stress free. Absolutely fantastic service, I felt very well looked after. I would highly recommend using the Medical Travel agency. We were accompanied to all appointments, it was so useful to have Richard with us as we don't speak the Czech language.  Lovely guy. The clinic was superb, nurses all lovely and caring, Dr Musilova is very caring and explained everything thoroughly. Would definitely return for any future surgery. Very pleased with my surgery. 

Jacqueline, UK

Stem Cell Treatment
August 2016
I have improved dramatically. I felt an immediate improvement when I...

I have improved dramatically. I felt an immediate improvement when I first had the procedure but this could have been because fluid was injected into the knee. I did suffer with a foot problem for the first 8 weeks post procedure but this was nothing to do with the stem cell therapy.  When I recovered from this I was amazed at the improvement in my knees.  My left knee (which was grade 2 osteoarthritis) is still a little swollen but negligible pain and stiffness.  My right knee (which was grade 3) is so much better – less swelling, stiffness and pain (I just have to support it with a pillow at night and have a little pain at the back of it).  This knee does not collapse on me any  more and I can go to the cinema and get up and leave at the end without limping all the way out – in fact I do not limp when walking.  I can now do my gardening and play with my 5 year old grandson and walk without worry.  The lower parts of my legs now feel as if they belong to me whereas before they felt numb.  I’m so glad I chose to have this therapy – I have got my life back.

Sue, Ireland

IVF Egg Donation
July 2016
After two failed attempts at IVF in our home country, a colleague...

After two failed attempts at IVF in our home country, a colleague introduced me to the idea of travelling to Prague for IVF. Her friend had undergone treatment in Prague and she felt that the experience she had there was a more helpful and informative one than that at home.  After contacting a number of agents for clinics, my husband and I made contact with Medical Travel.  They stood out above the rest for us from the onset.  Both agents that we dealt with throughout the experience – Barbora and Richard – couldn’t have been more helpful or resourceful and were always available to find answers to our queries efficiently and in a timely manner – all this counts when you are going through such a terribly emotional and personal journey.  What won us over was the fact that a Skype call was offered and arranged for us to talk with a member of the medical team at the clinic they liaised with.  This allowed us to relay a lot of the fears and concerns we had about the treatment in advance of any commitment to treatment and it helped to assure us that the decision to undergo treatment abroad was the right choice for us.  When we got to the clinic, Richard personally met with us and facilitated our engagement and interaction with the admin and medical teams.  The experience was as painless and effortless as it could be on our part - given the circumstances.  It also helped to have the process explained to us as we went through each stage.  We attended Gynem Clinic in Prague.  The clinic was a new, purpose built and extremely clean and modern facility with an excellent medical staff team.  Overall, we couldn’t have asked for a better or higher class service than that which we received from Medical Travel and the Gynem Clinic.  I wouldn’t hesitate for a second to recommend Medical Travel to a couple who should find themselves in similar situation to us.  I’d score the service we received 10/10 – top class!

Anne, UK - Permalip

Plastic Surgery
July 2016
I came across this procedure by accident, I had recently other...

I came across this procedure by accident, I had recently other procedure and it made me think about also getting my lips enhanced. Whilst researching fillers I came across the permalip procedure, I really liked the idea that it was permanent & that regular painful & costly top ups would not be needed.

I had breast implants abroad 4 yrs ago and had a really good experience so I started looking at clinics in Europe that offered Permalip.

I chose a clinic in Prague and booked flights & a hotel. 

The clinic was outstanding in every way.

I had a consultation the day before the procedure. I was picked up in a taxi at my hotel & taken to the clinic. My first impressions of the clinic were that it was immaculately clean, modern & welcoming.

A very kind & professional nurse gently took a variety of bloods & checked me over. I then had a consultation with the surgeon during which all my questions were answered, there was no rush. I was given lots of info & consent forms to take away, read & sign. We discussed size, he felt small would be better but I pushed for 5 lower & 4 upper as I was aware that the biggest complaint following this procedure is that the effect is too subtle, he said he had all sizes, togo away and have a think about it & tell him my decision in the morning. 

He explained that I would meet the anaethetist in the morning & that she is a consultant, formerly head of a huge hospital & speaks fluent English.

The following morning I arrived to the clinic at 8am by taxi. The nurse showed me into a private hospital room where there was a gown, stockings & fluffy white slippers laid out for me. She helped me into the gown etc then made me comfortable on the bed. The room was absolutely lovely, a proper hospital bed & room with all the equip but painted lilac with a big soft white duvet on the bed. The hospital gown was crisp, fresh & new as were the slippers.

The anaethetist came in to meet me and she was absolutely lovely, very jolly, professional & reassuring. I explained to her that I was a scaredy cat - literally have no pain threshold, scared of needles etc. This is a little ironic as I'm a trauma nurse in Accident & Emergency. I work in a major trauma centre with a helicopter so Im regularly involved in some of the goriest stuff imaginable - code reds etc as well as day to day stuff like taking bloods, suturing. Im fine doing all these things but literally faint if I have my own bloods taken. I can only compare it to car sickness - if someones driving they are fine but if they're in the back/observing they feel wretched. Anyway the anaethetist was very understanding, she said she wasnt great with pain/needles herself. She explained what would happen (ie she would put a cannula then admininster anaesthetic) The nurse gave me a pre med, then I had a nice little mini snooze on my bed. Shortly after I was taken to the operating room, everyone was so nice & reassuring, the surgeon gave my hand a little squeeze & smiled. The anaethetist was chatty & smiling, asked me if it felt odd being a patient (which it did!) They then put the cannula in & administered the anaesthetic. I don't remember anything after that until I woke up in the room with avery sweet nurse looking after me. 

I had a bag of hartmans infusing through my cannula, she also administered pain relief intravenously. She regularly put cold compresses which was so nice as I just dozed. My pain and comfort was so well managed. The nurse looked after me in my private room for 5 hours post op, helping me to the toilet, giving me water & topping up my pain relief. She was an absolute angel. She even dressed me when it was time to go & called me a cab. I had no pain, no bruising & minimal swelling and I can only put this down to the outstanding care I received.

I'll pop some photos up, I had the procedure on Thurs at 8am its now Sunday afternoon. I have no bruising, minimal swelling & my lips are starting to look gorgeous.

The only thing I would say is the cost worked out quite expensive in the end. I was quoted £2000 to have the procedure done by Dr NG in Harley Street. I paid 1500 euro in Prague, which once flights & hotel etc were added came to almost the same. However I had a few fabulous days in Prague, went on river cruises & saw The Proms - also the level of care - consultant anaethetist, private room, private nurse, all the meds - was simply outstanding.


Dr Samudovsky - Outstanding. The Nurse, the Anaethetist & the Surgeon were all professional, warm & gentle. Wonderful care.


Elisabetta, Norway

IVF Egg Donation
July 2016
My name i Elisabetta. I am Italian and I live in Norway With my...

My name i Elisabetta. I am Italian and I live in Norway With my husband Christian who is Norwegian. They say the third time is a charm. It certainly was for me and my husband since I got pregnant thanks to the Third try with egg donation: our litt le angel Adrian was born on the 6th of this month. The most precious gift for us to get for our wedding anniversary. The doctors and nurses, the whole staff at Gynem are superbly qualified and nice and empathic and took great care of us. And the client representative who assisted us gave us the best assistance ever. Great quality and great prices. I definitely recommend Gymen to whoever needs fertility treatments. It's definitely worth it.

Couple from Leighton Buzzard, UK

IVF Egg Donation
July 2016
It was after a year when we realised that we may not be the lucky...

It was after a year when we realised that we may not be the lucky ones to have a baby naturally, we therefore thought of turning to IVF. Immediately after deciding to go down the route of IVF, it was apparent that it is very stressful task from wh ere, how and who. These are the questions which naturally are very stressful. I contacted several clinics in Spain, India and Czech. The experience from clinics in India was particularly poor with no or very little response. Spain was quite expensive and it was not a good option as IVF in the UK would have cost almost the same. We than contacted Richard via email. He was extremely professional in getting back to us within matter of hours. He explained us the complete process and answered all our questions very carefully and took his time in making sure we were satisfied. After having satisfied we decide to go to GYNEM via Richard. The whole experience was stress free. My wife decided to travel to the clinic for first appointment and had face to face meeting with the doctor and Richard was present all during the process (including airport pickup). The medicine were posted to the UK and it was all very simple on how to use the medicine (with some help from YouTube). And we than arrived for the main process and decided to take a holiday in Prague and have the IVF done. The entire Medical process was very smooth. Perfectly timed. And I must mention that Gynem clinics is way better that our NHS hospitals. Very clean(spotless). Staff speaks English so we didn't had any communication issue. The doctor , embryologist and nurses did brilliant jobs. We are now expecting our first baby in January 2017 into 3 months of pregnancy. I would like to thank Richard, team at medical travel,doctors and nurses at GYNEM for wonderful work.  

Clare, UK

IVF Egg Donation
June 2016
I would highly recommend Gynem clinic.  My husband and I live in...

I would highly recommend Gynem clinic.  My husband and I live in Prague but we are both English speakers and so our co-ordinator to book our appointments and to answer any questions we had between appointments.  From the very first communication over email and phone, coordinator was friendly, helpful and supportive and we really felt that she couldn’t do enough for us.  When we went for our appointments there was a lovely warm reception for us and every single receptionist, nurse and doctor that we met were all very professional and caring, we really can’t fault the service they provide.  We felt we weren’t just another couple but that they took an individual approach to our treatment and were extremely thorough in explaining all treatments in detail and answering all of our questions. The positive experience that we had with Gynem made the treatments so straight forward and took away a lot of anxiety and stress that we had been feeling prior to starting with them.  I believe that this relaxed atmosphere helped with our treatment and we are now 13 weeks pregnant!!! 

Gary, UK

Plastic Surgery
June 2016
Yes all went well with the procedure but I didn't enjoy being awake...

Yes all went well with the procedure but I didn't enjoy being awake for it, I would recommend a general anaesthetic to others. I think being picked up from the airport and you meeting me the next morning really helps take the stress away whenarriving in another country and not knowing where you need to go so definitely keep this up. After the operation you just want to lie down and relax so for me to have to walk through Prague to my hotel especially while my eyes were streaming was frustrating so I think a night in the hospital would be a really good idea. I found the hospital immaculately clean, and all the staff there very professional and friendly. It was very important that I understood the staff at the hospital so the fact that they spoke good English was great. Dr Vasek explained things very thoroughly to me but I wasn't expecting to be so swollen and bruised as I am so I think this is something that could be explained too so people don't worry if it happens. So I would definitely recommend your company and the hospital to others. Obviously it's too early to say how well the procedure has worked but I will keep you posted.  Thank you for all your help and your quick responses to my many emails. 

Rachel, USA

Plastic Surgery
June 2016
It was such an easy process working with all of you at the clinic....

It was such an easy process working with all of you at the clinic. Recovery has not been difficult since I left the clinic. I think the only thing I would have changed is that I wish I had more encouragement from the surgeon to test a larger size that is good for my body type. I feel like I could have gone another size up so I may consider a larger size in the future, but I still do like the results. Thank you ! 

Steven, UK

Plastic Surgery
June 2016
We are both felling a bit battered and bruised from the surgery we...

We are both felling a bit battered and bruised from the surgery we had done , but that was to be expected , we are more than happy with the way everything went with the travelling to prague and the correspondents we had via email which made bookin g so much easier . The clinic was spotless and caring and the surgeon was good at explaining what was going to happen  , the one negative would be we were there for 5 days after surgery it would have been good to have a follow up check up so we could see if everything was okay . Obviously from a heeling point of view different people heal quicker we are both still heavily swollen and bruised but getting through. I think if i was to do it again one night away from your own comfortable home is enough being away from home does make the healing a little bit harder . Hopefully now were back home this process will quicken . And we hope the results are good in a few months after all settles back to normal. We would both recommend your service and the clinic we will give other feedback when we see the results shortly . Thanks again Tereza for you kind emails..

Lindsey, UK

Plastic Surgery
May 2016
I have to say that I was extremely impressed with the service you...

I have to say that I was extremely impressed with the service you provided.  This was my first trip abroad for a procedure and I was understandably anxious about not having it done in England. It was very reassuring to see the gentleman waiting for our arrival at the airport to take us to our accommodation. I felt it was a good indication of the way my visit was being managed by Medical Travel Czech Republic Services. You, Tereza, put me at my ease when you picked me up on the day of my procedure. You were so professional, friendly and helpful, not just to me but also to my son and his wife who had come with me.  Medical Travel Czech Republic Services are very lucky to have you representing them and I would be grateful if you would forward my email to your Manager so that they know how good you are at your job. When it was time to return to England we were picked up in good time for our flight home. We felt very confident that if we had any problems or concerns you would help.  You gave us all your contact number and said that we could use it at any time. We had no need to.


Our trip to Czech Republic ran smoothly and I would definitely use Medical Travel Czech Republic Services again, especially if you were looking after us Tereza.


Thank you so much for everything and it was a pleasure to have met you.


Take care.


Kindest regards


Kelly, UK

Plastic Surgery
May 2016
I'd like to thank you for all your help you have been so nice and...

I'd like to thank you for all your help you have been so nice and kind

I have nothing but good things to say about the service I've had it was perfect

I would say the only thing I think would be helpful is to have people to contact who have had surgery themselves at the clinic I would be happy to help in future to reassure people it is all safe and not a scam it can be a little daunting going to a different country to have cosmetic surgery I'm thoroughly glad I did

I will be recommending medical travel to people as I can say the service is fantastic let me know if you need any help in the future.

Many thanks


Kiril, UK

Plastic Surgery
May 2016
I'm very pleased with the entire service - I mean all the...

I'm very pleased with the entire service - I mean all the communication before the surgery, the flexible changes in plans, your assistance in the clinic, the medical staff. Everything was at good European level plus one  very important detail - the human factor:) I would definitely recommend you to anyone even without the bonus.

Ava, UK

Plastic Surgery
May 2016
Hope you doing fine and everything is OK. Quick note that Ava is very...

Hope you doing fine and everything is OK. Quick note that Ava is very happy with the surgery and she is doing great. Thank you so much for all the good services.

Vicky and Sally, UK

Plastic Surgery
May 2016
It was great to meet you too, thank you for arranging the procedure...

It was great to meet you too, thank you for arranging the procedure and translating for us. We got home all ok and we are both taking the rest of the week off of work for recovery.

I will say, that sally and I both had a really good experience and the after care was really good. Sarka the nurse took really good care of us both after the op and for that we are both grateful. 

Paul and Debra, UK

IVF Egg Donation
May 2016
After five attempts in the UK our dream is coming true thanks to...

After five attempts in the UK our dream is coming true thanks to GYNEM fertility clinic.

Although we are miles apart we felt at ease from the start of our journey. It was a good  feeling, very professional yet very friendly, nothing was to much trouble. All the staff we had contact with were great.

Our co- ordinator was fantastic helping us all the way, easy to contact replying to our questions very quickly we feel we have a friend for life.

Zdenka, Canada

Plastic Surgery
April 2016
Thank you for everything you have done for me! I am now back in...

Thank you for everything you have done for me! I am now back in Canada, recovering from the tummy tuck surgery. I am very pleased with the results, 3 weeks after my surgery. The stitches are 70 percent gone, I still have swelling, but healing quite well. The overall experience was amazing, your personal attention, pre and post op care, I was very impressed with the clinic, procedure and great care! Thank you Richard from the agency for finding you for me, for your capable hands and expertise, for your operating team, I will never forget walking in before the operation, team ready, welcoming, the profesionalism, the cleanliness, and you!!! I felt great and I had therefore total trust! Also special thank you to nurse Jana for looking after me and other client day and night after the operation. We were truly pampered! I will stop by for a visit on my next trip to Prague. Thank you again!

Zdenka, CAN/CZE

Plastic Surgery
April 2016
Our patient lives in Vancouvar, Canada but she is originally from...

Our patient lives in Vancouvar, Canada but she is originally from Czech Republic.

The feedback is in Czech, and we are happy to provide translation if needed.

Operace se zdarila, pan doktor Samudovsky byl bezvadny, ma zlate ruce a odvedl vybornou praci. Ma uzasny kolektiv, jeho klinika a sluzby supr, byla jsem nadmiru spokojena. Diky Vam a Vasemu doporuceni jsem se dostala k uzasnemu chirurgovi.

Web stranka byla profesionalni a informativni.

Vse klaplo jako na dratku.

Kate, UK

Plastic Surgery
March 2016
Thank you... you and your team made everything very straightforward...

Thank you... you and your team made everything very straightforward. .. and simple. I am only 7 days since surgery and took my last antibiotics today... but so far so good! ... and I would be happy to offer my reviews / photos in 6 weeks or so.. when the journey is complete. To give a comprehensive overview start to finish.
Particular high points for me were the good communication I had with you and Martina... quite possibly the nicest person I’ve ever met!

The hospital staff were good..(Especially anaesthetist) given the language barrier... and Dr Satankova appears to have done an excellent job.

If there were ways to improve the whole experience... I think a more comprehensive 'buddy' service could be offered at a extra cost... for those people travelling alone... to perhaps check in at hospital after procedure.. just to ensure all is well and reassure patient. And also accompany them home / to hotel also. .. Like I say... I think most people travelling alone would be happy to pay an additional 70 or 100 euros say for that additional attention. X

A home buddy system maybe..?  your ambassadors to be on the end of a phone to communicate with someone in ur own language who has been thru the experience already .. and can offer moral and practical advice and support. Xx

All round I am extremely pleased...
Thank you so much

Kerry, UK

Plastic Surgery
March 2016
Everything went well thank you, really happy with results. We seem to...

Everything went well thank you, really happy with results. We seem to have everything sorted, thank you for all your help with it all. We will recommend you to people know ... thanks again!