Hello Helena, In regards to my experience overall, it was very smooth and organised. You were very responsive to any changes I had to make due to Covid. This was especially helpful as my experience was a lot more uncertain in comparison to Raman’s. So I’m glad everything went to plan and I managed to make it home okay. That’s all thanks to you! I’m not sure if there’s anything I would necessarily change, I can’t fault anything! I loved that I felt well taken care of – which was really reassuring and I didn’t feel as nervous in the end.