From initial contact with Medical Travel to getting the gastric balloon, I was supported along the way by Hana. I didn’t feel any pressure in making a decision, just given the information to make an informed choice myself. I decided, after researching many other companies that Medical Travel had the feedback from others, and a strong gut feeling all would be well. After many different changes over covid, I eventually was able to book and get the procedure done. Hana booked an amazing hotel for a few days in Praha before the procedure, this was a bit of luxury! The day of the procedure came, and I was transported to the clinic by car, and was welcomed at reception by Hana, and given time to reflect and decide the correct options for me. The clinic is very clean, and the nursing staff is very kind and friendly. The procedure was painless, and after a night in the clinic, I travelled to the airport and flew home, do take care to check the covid restrictions of your home country though! Contact since the procedure has been good, and not intrusive. I know the support is there if I need it! Here’s to big losses and visiting a snowy Praha in six months time!