I was very happy with your service and I would recommend it to others, especially people who don’t live in the Czech Republic.  It was especially nice having a single point of contact who could work with the clinic on my behalf – it really simplified things for me.  And even though I had an issue late Friday afternoon that prevented me from having surgery on Monday morning, you still got my email and did everything you could over the weekend to figure out how to proceed.  I really appreciated that!  I do not have any negative comments or even suggestions for how to improve.  I thought you did a great job and it was a pleasure working with you!