I picked Gynem initially as I found the website really easy to understand and easier to navigate than others I had researched. Once I placed the initial interest email I was contacted super quickly to acknowledge my contact, I liked that it was a friendly informative email/call and not pushy at all. My coordinator left it for me to contact back and explained she was there for me whenever I was ready.
All communication was very quick and I felt like my coordinator would go above and beyond to help me. An added stress was covid and the clinic were also learning how to deal with this as things were constantly changing for international clients. My coordinator organised all my contact with the hygiene office and helped me arrange tests even offering on her day off to help me with taxis. Such a relief.
The clinic was very personal even though I was an international client. It seemed the doctor knew all my details without having to read about me or ask and she remembered my Skype call from weeks before. Really nice doctor who could put you at ease.
The experience was a good one no matter the outcome. I feel Gynem did everything they could for me and I wouldn’t hesitate to recommend.