After years of unsuccessful IVF attempts in our own country and in another clinic in Czech Republic, we changed last minute and went to Gynem. We first had a Skype talk with Dr. Vlcek, who was clear, friendly and understanding. Then Martina contact us. She was quick and correct in her replies and just a very lovely person. It was our first visit to Gynem and I'm very carefully writing that I'm pregnant as I still can't believe it. What was also good is the fact that they send all your medication by post. Thank you Martina and Dr. Vlcek, you've been wonderful.

Our experience at Gynem was very positive. We had a Skype consultation to start the process and this was very informative and helpful. The doctor had fully read our notes and so was knowledgeable about our situation and was able to advise us on that Skype call. The follow up was prompt and all of my questions were answered quickly via email. Arranging payment was easy and my medication arrived quickly. The clinic were very flexible regarding dates as to when we wanted to start the process. Once we arrived in Prague, they arranged all our transport and kept in touch via text or calls which helped us to feel at ease. The clinic itself was very clean and everyone was very professional. The team were friendly and helped us to feel at ease throughout the entire process. The International Client Representative Martina was very friendly and knowledgeable and she kept in touch even outside of her working hours. Overall our experience at Gynem was excellent.

Thanks for your help during this whole process, it was an absolute pleasure dealing with you and the staff at Gynem. 

With regards to feedback, we only have positive things to say. The level of communication was outstanding as was the level of personal care...we felt valued as a client/ patient and also appreciated the fact that whenever we were at the clinic, it felt like your time was just dedicated to us. The facilities and cleanliness of the clinic seemed so much better than anything we had seen in the UK and we were really impressed by how the whole process was arranged, from initial consultation, to airport pick-ups and your communication throughout. 

If there was any recommendation, i would suggest that on the day of the embryo transfer that maybe the clinic should arrange transfer for the clients to the clinic, we were absolutely fine with the tram, but i can imagine how nerves with a full bladder could get the better of others! 

We will keep you posted of our results in 2 weeks time... fingers crossed! 

We have found the whole experience at gymem absolutely amazing. Responses to emails are always prompt and having a personal international rep has meant we can have continuity along the journey.  I don't know when Martina gets to sleep .... she was even texting after midnight the day we arrived to check we reached safely after the plane had been delayed by a few hours arriving at the hotel at 3am.  Having airport transfers organised by the clinic made the whole experience of travelling very stress free. The pre treatment tests are cheaper and much more thorough than in the uk, I felt like I had had a full MOT! So we have returned to the UK with 2 grade 1 embryos on board and hoping to cuddle at least one of them in 9 months time. Praying hard."

The only thing that could have been better (not for the website just for the clinic) is .... it would have been good to have had the suggestion of embryo hatching mentioned over the phone during the days after fertilisation while we were waiting for transfer. In that way we would have had an opportunity to read up about it and decide as a couple rather than make a rushed decision, alone on the day of transfer. Having since read up about the procedure it sounds like it might have been a good idea given my age. This comment is not a Critisism but just an observation that might be helpful in advising other patients.

We really are greatful for all your help Martina and for your attention to detail. We will definitely be recommending your clinic. Hopefully, I will have some good news to report in 11 days. Take care!

We really appreciate the seriousness and honesty of all the clinic staff,and for sure our opinion is a very good one regarding all of you. Alena a special thanks for your patience, support, and your accurate updates. Last but not least your warm smiles during our important moments shared at the clinic are the human side very unique in this particular experience... so many thanks again.

We are now in our third attempt after two unsuccessful attempts. On all occasions, we were treated well by the clinic. All communication, visits to the clinic went without hiccups. The staff is very friendly and helpful. All good!

The clinic is conveniently located close to Prague city centre. It is modern and clean. We were comfortable during all visits.

Having previously had an unsuccessful and expensive round of IVF in the UK that left us with no frozen embryos we felt our only option was to save up the £6000 to start the process again until a friend of mine said she had heard a lot of women going to Prague and have successful IVF treatment for a third of the cost we started to research our options.

Having a speedy response from Gynem clinic and finding their success rates were 47% (compared to 23% at my clinic in the UK) we chose to use them. We were anxious at first going for treatment abroad but I had constant communication and a skype consultation with the physician to put my mind at ease. You are asked for a lot of test results (most of which you can get from your GP - others you can get privately) at the time this seemed a lot to do but I really believe this information is vital to choosing the best drugs protocol for you, I felt in the UK it was one protocol fits all. 

You are then sent all the drugs in the post along with the information how to take them. The only downside is that you can't always rely on the post and we nearly missed a cycle due to the drugs being late but the clinic arranged for a next day delivery and sent a new batch of drugs and we returned the original once we were in Prague.

The communication is excellent, you have a lot of contact with your own coordinator if you have any queries you receive a quick response and there is a 24 hour helpline.

Once we got to Prague the whole process was seamless, they will arrange taxi's to and from the clinic.

I also found it great that following egg retrieval I got a daily update as to how the embryo's were progressing. On the day of transfer you also have a consultation with the embryologist (I didn't get this with my clinic in the UK).

They managed to get 5 top quality blastocysts (I only got 1 grade 2 at day 5 in the UK so really believe the drugs protocol is vital) we had 2 transferred which resulted in a pregnancy, sadly this pregnancy was ectopic. A few months later we returned to Prague for our Frozen Embryo Transfer, 2 blastocysts thawed to a top grade standard so we had them both transferred and I am now 14 weeks pregnant!

Prague is a beautiful city and a place my husband and I will hold close to our hearts forever.

The costs are a fraction of the UK and the results are amazing, it seems scary at first to go abroad but the clinic are always there if you have any questions or fears.

I would highly recommend Gynem Clinic and they have made our dreams come true!

The entire experience of the treatment was pleasant!

First we got in touch with Tereza through mail and she helped us in every step. She was patient and responsive to every query before we visited the clinic. At the clinic, the entire staf was friendly. Especially Veronica (my husband is still smitten over by her smile!!) and Dr. Mrazek. Tereza was again very helpful during our stay, taking care of each and every thing. Even she became our tour guide me Prague. Prague is a great city for vacation. The city absorbs all the stress of treatment that you go. Now I am 12 weeks pregnant! 

I would definitely recommend this to others. We felt they are not behind money and provide professional services.

Right from the first contact with Martina I had a good feeling about choosing Gynem for our Fertility treatment. All my emails received quick and informative responses. The doctors were very professional and helpful. The clinic was very modern and immaculate. We had previously had two failed IVF attempts in the UK and only had one fair quality embryo to transfer on each failed attempt. The result from our treatment at Gynem was far better than we could have imagined, resulting in 6 good quality blastocysts. We also had an amazing time in Prague as there were so many things to do to fill our days in between when we had to be at the clinic. The fact that we got to enjoy a holiday at the same time really helped take the stress out of our treatment and I felt so calm throughout the whole process. We are currently waiting to find out if this cycle has worked but whatever the outcome I would definitely use Gynem again and would recommend them to anyone I knew that was considering fertility treatment.