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Reference

Parisa, USA

IVF Egg Donation
November 2017
Hana, thank you for everything, you been a great coordinator through...

Hana, thank you for everything, you been a great coordinator through all this process and we appreciate all your help , so now we just have to pray that we get a positive result from our transfer, I will let you know when we test, take care.

Iwona, Ireland

IVF Egg Donation
November 2017
I can honestly recommend this clinic to anyone who is still wondering...

I can honestly recommend this clinic to anyone who is still wondering. We are from Poland but we are constantly living in Ireland . And there was no problem for us to go to Prague.T he clinic is very clean and modern. Staff is very nice. Very helpful, caring and professional. Our coordinator Jana is great. No problem with communication. She always respond quickly and efficiently to our emails and really give us great support. There were no problems to communicate in English. We are after the transfer and now we are waiting, but we are good at thinking. Thank you all for what you did for us so far.

Louise, UK

Plastic Surgery
November 2017
I was very happy with the service. I liked the pickup from the...

I was very happy with the service. I liked the pickup from the airport and you were waiting for us at the clinic. The facilities were very clean and modern and I was very happy with my surgeon who spoke excellent English and was very caring throughout the procedure. I enjoyed spending a few days in Prague and would visit again. I would definitely recommend your services to anyone that is considering surgery.

Melinda, AUS

IVF Egg Donation
November 2017
My partner and I are very happy with the service. Everyone at the...

My partner and I are very happy with the service. Everyone at the clinic is polite and friendly. Having an English speaking coordinator is essential for us. It's a daunting experience e and we found it really useful being able to email the coordinator with any concerns and received a prompt response.

Gareth & Ciara Jones, Ireland

IVF Egg Donation
November 2017
Coming from Ireland, We were hesitant about travelling abroad for...

Coming from Ireland, We were hesitant about travelling abroad for fertility treatment, but after a lot of online searching we found GYNEM, their prices, success rate are so much better than doing this at home. From first contact with Gynem, we were given an overseas co-ordinator who helps with everything that is needed to fly to Prague for IVF. Ours was Zita Strakova, she was amazing and helped us from start to finish, she made us feel comfortable about travelling abroad, she keeps you completely up to date with all that goes on from egg retrieval to implantation etc. I could not fault the staff/Doctors at Gynem they were lovely people and their English was great, which was a worry of ours from the outset. We are home now and waiting for hopefully good news in the next couple of weeks, thank you Zita and the Gynem staff for everything you done for us at this stressful time of our lives and making it less stressful.. 

Best wishes and Kind regards.

Speak to you soon with good news hopefully.. 

Kiril, UK

Plastic Surgery
November 2017
Everything was very well organized and through all the time I was...

Everything was very well organized and through all the time I was feeling more comfortable I chose Medical Travel than just come to the clinic on my own. My coordinator was a good companion so I didn't have to think all the time about the upcoming surgery. The agency has a better idea about the different clinics and surgeons in Prague which is a plus too. I recommend Medical Travel to anyone like me who has no idea what he's getting into.

Deborah, UK

Plastic Surgery
November 2017
Thanks so much for your assistance and support. I really appreciate...

Thanks so much for your assistance and support. I really appreciate it and it really did help make the whole process a whole lot easier. All went well with stitches removal. However the nurse really didnt want to do it as she felt uncomfortable. I would advise others to stay in Prague and have their surgeon remove them. Also, as positive feedback id recommend patients find hotels that have fridges or freezers in the room for ice packs.

Carol, UK

Weight loss procedures
October 2017
I have had 2 weeks of after procedure. Just having bland soups and...

I have had 2 weeks of after procedure. Just having bland soups and ice lollies. My weight is now 75kg, down from 80kg. Thank you for all your help, the clinic was very professional and I am very happy with the service. 

Jennifer, USA

IVF Egg Donation
October 2017
I wanted to express how wonderful, accommodating, and kind Gynem...

I wanted to express how wonderful, accommodating, and kind Gynem clinic and staff have been.

It is a difficult journey for some of us in the quest for motherhood.  It is also really hard to work in the travel across an ocean to another country in the effort to have a baby and grow a family.  You have been a real asset in making us feel comfortable and most important, fitting the egg donor and IVF into the tight schedules of our life.  You made it happen in the window of time we had.

While, I did not have a positive on my 1st try, you and Gynem have been there for me and ready to help me prepare for and schedule my next try with FET.  We were blessed to have 2 embryos to freeze.  I am praying for success.  The embryologist watched our blastocysts develop and we were blessed to have some good ones! Now, if they would just attach!!

I fully recommend Gynem and their staff.  The clinic is modern, comfortable, and of course, a very clean medical facility. I hope to follow this up with a happy report in the next few months - Fingers crossed and prayers out to the universe and heavens ;)

Thank you, Jana, for guiding us through this process.

Karen, UK

Plastic Surgery
October 2017
I cannot say into words how fantastic this company are, 5 Stars...

I cannot say into words how fantastic this company are, 5 Stars and More!  Especially a Lady named Janina who looked after me personally from the first text & Phone call. It was my first time in Prague and Plastic surgery so I was still so lost even after all my research I had done I still was not 100% sure, I don't think I am the only one to say that ! But as soon as I spoke to Janina she put all of my fears away, even when I arrived at the clinic first time she gave me a big hug, looked after me impeccably and my husband so well as he was so nervous too, she looked after both of us from beginning to end. She is an Angel I’m telling you, a heart of gold.

I know I would not have gone through this without her. Thank you to you and all your team.

Emma, UK

IVF Egg Donation
October 2017
We had such a positive experience at gynem, we found it to be the...

We had such a positive experience at gynem, we found it to be the very opposite of the treatment we received on the NHS in the uk. They have a one cycle fits all policy.. Gynem on the other hand, allowed us to have donor embryos on stand by, then change to a donor cycle when we arrived in Prague. As patients we felt our views and feelings were heard and taking into consideration during the whole process.

Our treatment cycle was created specifically for us, and every question or concern we had was answered or addressed straight away.

Although Gynem offers extras such as embryo glue, assisted attaching etc the clinic were very truthful and did not try and encourage us to spend money that us didnt have to. The clinic also were very helpful with regards to  ordering taxis and airport transfers which we were extremely grateful for.

Special mention to Martina who dealt with my 1 million questions and almost daily emails like a true professional... and who explained the process and medications wonderfully so that we were 100% sure of what was happening. We would highly recommend Gynem, all of the staff made this journey and cycle stress free and a wonderful experience.

We will hopefully be in touch in just over a week with some good news :)

A million thank yous!

Viktoria, UK

Plastic Surgery
October 2017
I really appreciate every help I got from you. It was a pleasure...

I really appreciate every help I got from you. It was a pleasure having you as a correspondent. Everything was professional and easy with contacting you. Transport to the clinic and to the airport is really helpful and just proves that Medical Travel Czech cares about theirs clients. I would recommend you to everyone. Thank you so much! 

 

Les, UK

Plastic Surgery
October 2017
Thank you for arranging my treatment for cosmetic surgery, your help...

Thank you for arranging my treatment for cosmetic surgery, your help with finding a clinic and hotels was great, the fact that you arranged transport to and from the airport was a real help. Thank you also for escorting me to the clinic on the day of the procedure, it made my trip all the better and easier. I will be sure to use your help and advise again.

Laura, UK

IVF Egg Donation
October 2017
I'm October 2015 my husband and I began our search for donor egg...

I'm October 2015 my husband and I began our search for donor egg treatment outside of the UK. We viewed a lot of clinics online including 'Gynem' in Czech Republic. I used the online chat tool to speak to the international consultant and she was very helpful and sent the information I needed immediately. 

I went to the clinic for my consultation and i was put at ease immediately. The clinic is super modern and the staff were wonderful. 

Following my consultation I only needed to wait 8 weeks for the clinic to find me a donor. I was thrilled. The following month I started my treatment & we were put on synchronised cycles. 

As promised by the clinic we would get 6 eggs, and all of these eggs made it to day 5 blastocyst. We couldn't believe how lucky we were. So we went ahead with two embryos in a fresh cycle and had the rest frozen. 

After the first cycle we fell pregnant. Which was fantastic. This pregnancy did sadly end in miscarriage. 

The second transfer was started a few months later & all my medication was posted out to me even after I gave the clinic very little notice to start the cycle. This cycle failed.

Finally the last two embryos were put in and we are 10 weeks pregnant & everything looks perfect! 

The clinic have been phenomenal, very professional- my rep Martina couldn't have been better. I have already begun recommending the clinic to many people who also need donor eggs or IVF. 

We will be back in the future for baby number 2!! 

Thanks Gynem!! 

Marta, Ireland

IVF Egg Donation
October 2017
Im good really nervous waiting but feeling good which is the main...

Im good really nervous waiting but feeling good which is the main thing! I will of course keep you updated with the results as soon as I hear.
The weather in Ireland is as mixed as ever - nice one minute and raining the next and yes I’d love to be in Prague enjoying the sunshine , it’s one of the most beautiful cities that I have visited.
In relation to my experience with the clinic I have absolutely no issues what so ever , the clinic is so modern , hygienic and everybody is so professional and friendly. I would recommend and have done to my family or friends to go here rather than any clinic in Ireland , I just feel they are superior versus my experience’s in Ireland. (and I had a few!)
Lucie , I can honestly say that there is nobody I would rather have dealt with from beginning to end. You are the warmest friendliest professional person I could have wished to deal with and I can never thank you enough. You were always there with such a speedy reply even at times when I felt like I was stalking you with queries smiley but you never once made me feel like I was asking too many questions or sending too many mails and I can’t thank you enough or stress how much I appreciated it!
I also thought the perk of picking us up at the airport to take us to our hotel and collecting us for our 1st appointment was fantastic. It really took out any additional stress after arriving in a strange city. I have absolutely not a negative thing to say and I just hope the next time I’m writing to you is with fantastic news, fingers crossed.

Jolana, CAN

IVF Egg Donation
October 2017
I LOVED my care and was extremely happy with my choice. I...

I LOVED my care and was extremely happy with my choice.

I loved having a co-ordinator (Janina)  to ask questions to all along the way - this was the absolute BEST part of the process.  It was like a supportive person holding your hand on a new journey.

The medical care was exceptional, efficient and fast.  Everyone was friendly.

I also enjoyed having a consultation with the embryologist.  I really appreciated this opportunity.

My only recommendation would be to only contract hotels that have a reception there or nearby - for example The Red Lion 65$ EURO for large room with 2 beds - amazing comfy room - there is a hotel reception across the street - staffed 24/7 as "things happen".  We don't have any door locks like the one that was on my hotel door (#39 Neurodova) in my country - the trick - you turn key to left, pull a knob while turning the key further, then push knob in.  As a result - I could not get back into my hotel room the night of my medical procedure.  I was so tired and scared and had to ask strangers to help me until a man agreed.  If there was a reception with a person there - I would have felt safer and any problems would be sorted out quickly and directly with the hotel.  I was worried that asking a man to help with my door - he would get the wrong impression.  It was very awkward.

It's NOT the fault of the lady cleaner who was rushed to meet me when Dr. Mzarek's son met me - to quickly clean the room.  She worked as fast and hard as possible - but there were many flies in the kitchen that we could not get rid of so the flies stayed with me...lol Dr. Mzarek's son gave me money for my taxi and apologized and I really appreciated that.  He did show me how to get in the hotel (trick door).  Unfortunately - I wasn't able to successfully open the door later that night.  If you MUST use that door - I recommend the tenant opens the door 3 times - before someone is sure they can open it on their own.

There was another problem with having no hotel reception and that was that I didn't have the option of a "wake up call" - to be sure I woke up for my flight.  I travelled many miles by foot to find an alarm clock.  When I returned - the one I bought did not work, it was defective but I was too tired to go across the river walking 1 hour there, 1 hour back and I knew that was the last alarm clock in the store - so I had to hope I would wake up to catch my flight - which I did.  The non-European plugs use different electric outlets so you couldn't suggest people bring an alarm clock (non-European clients).

I also think it's too much responsibility for the coordinators (like yourself) to sort out these kinds of problems.  I would like Dr. Mzarek to know I LOVED the care I received but just think there should be a hotel reception to sort out hotel problems as co-ordinators are only human as well and need time off to be with their families after the work day is complete.  I walked around to many hotels (4) and they were all fully booked.  One said they have 15 hotels in Prague and the other 14 were also fully booked.  Staff (Ivan, Robert, Eugene) at The Red Lion hotel - felt sorry for me sitting on the street two days in a row and they helped me as they could - out of the goodness of their hearts.  They organized a room for me somehow even though they were fully booked - but just one night as they were fully booked for the week.  A waiter Marek at the Pizza/Pasta restaurant also felt sorry for me twice seeing me wait hours on the street - and let me use his phone and sit in the restaurant for many hours.  Janina was really trying hard but no one was picking up their phone.

Please know I would walk through fire for a baby - so none of this really bothered me.  We are super excited and hopeful that we will have good news next week and will let you know asap ;-)

Thank you for the opportunity to provide feedback. 

 

Sophia, GER

Plastic Surgery
September 2017
I really appreciate the help of medical czech. You always replied...

I really appreciate the help of medical czech. You always replied quickly on the emails and also in the night and weekends, which I am normally not used to. Also the pickup at the hotel the day of the surgery was very nice. You had a calm vibe and that really helped me because I was extremely nervous about the surgery. Also that you stayed there the whole morning with me and helped with translation. I think I definitely would have not been able to go to the different building myself and get the pre researches done because they barley spoke English or German there. So I'm really happy having done it via medical czech and not directly via a clinic. Honestly I don't really have anything negative to say.. It was awesome and just keep doing how you do.

I am healing good. The first few days after surgery where really not nice with pain and discomfort. But after that it gets quickly better every day. I still need a few weeks until I'm finally completely healed but that's okay.

Thank you again for all your help :)

Greetings 

Peter, UK

Plastic Surgery
September 2017
Since making my decision to use Medical Travel Czech Republic I have...

Since making my decision to use Medical Travel Czech Republic I have been thrilled with the professional consideration shown at every opportunity. All my questions were dealt with in a timely and concise manner, each step of the process was made very clear and once in Prague was delighted with how smoothly the experience was. The clinic itself was immaculate and the care and attention I received was second to none. The surgeon I chose filled me with confidence in a few moments. I would not hesitate to recommend Medical Travel Czech Republic to anyone wishing to receive the best of care and attention whilst fulfilling their requirements.

Paul, ED

IVF Egg Donation
September 2017
what we liked: 1) medication supplied by you made things less...

what we liked:

1) medication supplied by you made things less stressful and easier . Thank you

2) pickup at airport

3) professional friendly and clean environment at Gynem.

4) your excellent communication

5) help with the hotel booking. (Thanks)

 

what we really loved:

YOU , MARTINA!!! Smile

also we really loved meeting Dr Milan Mrazek at our first appointment he is so charming and reassuring.

 

what we would change: suggest disposable paper available to put on couch in sperm collection room.

 

 

But overall we could not be happier than with our experience with you.

Thank you again for everything.

Tina, UK

IVF Egg Donation
September 2017
After years of unsuccessful IVF attempts in our own country and in...

After years of unsuccessful IVF attempts in our own country and in another clinic in Czech Republic, we changed last minute and went to Gynem. We first had a Skype talk with Dr. Vlcek, who was clear, friendly and understanding. Then Martina contact us. She was quick and correct in her replies and just a very lovely person. It was our first visit to Gynem and I'm very carefully writing that I'm pregnant as I still can't believe it. What was also good is the fact that they send all your medication by post. Thank you Martina and Dr. Vlcek, you've been wonderful.