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Reference

Saadiya, Norway

IVF Egg Donation
March 2018
We have had very good in Praha. Praha is a beautiful city. It was...

We have had very good in Praha. Praha is a beautiful city. It was really nice to meet you at the clinic. We were very pleased with you and the others in the clinic. I was very pleased with everything you did for us, those in the clinic do a wonderful job, finally I have to thank you all the ones have helped us with that process so my wife is waiting to take a blood test soon i hope there will be a weeping child. Have a good easter to everyone in the clinic.

Daniela & Geert, Croatia

IVF Egg Donation
March 2018
My husband and I experienced the whole procedure at Gynem clinic as a...

My husband and I experienced the whole procedure at Gynem clinic as a wonderfull, naturall, proffessional and pleasant process.
You are taken care of from the first moment when you contact Gynem and even after the procedure.
Our assistant Hana was always there for us, explaining every detail and always ready to help.
Dr. Mrazek is a highly proffessional doctor with experience and expertise,
also a very pleasant and understanding person. Gynem goes the extra mile for a positive outcome.
After many years we finally got our first positive pregnancy test result!! 

We are very gratefull and recommend Gynem to everyone!!

 

Keith, UK

IVF Egg Donation
March 2018
Coming from London (UK), We were hesitant about travelling abroad for...

Coming from London (UK), We were hesitant about travelling abroad for fertility treatment, (IVF with own eggs) but after a lot of research online, I found GYNEM, their prices, success rate were so much better.  From first contact with Gynem, I was given an overseas co-ordinator who helped with everything, as we needed to fly back and forth to Prague for Treatment.  

Ours was Hana Kawakami, she was amazing,  helpful, attentive, warm and caring from start to finish, she made my husband and I feel comfortable , she kept me informed throughout, from what meds I need to take and quantity, as well as the egg retrieval process to implantation etc. She Sorted out my medication and where necessary posted medication promptly. Hana paid a lot of attention to detail. 

I could not fault the staff and Doctors, especially Dr Vlcek who was there for most of my consultations/ appointments and embryo transfer, he was lovely. Very knowledgeable and caring. Made me feel very positive. 

One of our concerns was communicating in English, but this really wasn’t an issue with Hana or Dr Vlcek.  I genuinely couldn’t have asked for anything more. We are back home and I’m waiting to do my test in a few days time. 

Thank you to everyone at Gynem. You took the worry away and made the whole process pain free and easy. 

Best wishes and Kind regards. 

 

Kathy, UK

IVF Egg Donation
February 2018
Please accept my feedback that we found everything about our...

Please accept my feedback that we found everything about our experience to be great. The travel was not difficult, and the clinic staff were senstitive and clearly experts in fertility. We thought you were always very considerate and understanding especially with all our constraints on travel dates.  Overall it was excellent and we are very excited about our great result.

Anu, Ireland

IVF Egg Donation
February 2018
I am happy to give some feedback. I found working with you and the...

I am happy to give some feedback. I found working with you and the clinic very pleasant and friendly, you responded to my emails quickly and kept me well posted. Everyone at clinic was very polite and friendly. I am very happy that I chose Gynem.

I found you took good care of me from start, and Janina was very lovely too, you both looked after me really well through the whole process.

Thank you so much to you both and the clinic. I can't wait to let you know hopefully good news.

 

Sarah, UK

IVF Egg Donation
January 2018
We have had a very positive experience with Richard at Medical Travel...

We have had a very positive experience with Richard at Medical Travel and Gynem clinic.  Richard was very helpful with our initial queries on Gynem as a clinic and did not come across as pushy.  He provided the right level of information to us which was very helpful.

The medications were sent to me quickly through the post.  We were happy with the cost of the treatment and this is part of the reason that we decided to have treatment in Prague. We were always able to get hold of him and he responded to our e-mails in a timely fashion. 

In terms of the clinic – we were very pleased with the process, the clinic was very clean and everyone that we met with were very helpful and professional and caring. Richard spent a lot of time with me when I attended the clinic for the transfer and put me at ease.  He also talked through in detail the medications that I would need to take. We have had a positive result from the process and hope that that continues.

The only thing I would say and this is more aimed at Gynem than Medical Travel – is that 4 of our donors dropped out during the process.  They were all for very different reasons and I understand that much of that was out of the clinics control – however it did cause a lot of stress for us and it made me wonder how rigorous Gynem were in the screening process to ensure that the donors were (a) committed and (b) contacted regularly to ensure that they still wanted to be donors.

That said – Richard was very good at keeping us updated and went out of his way to ensure we had replacement donors and obviously this has worked out well for us in the end.

Jade, UK

IVF Egg Donation
January 2018
I would just like to say how brilliant Gynem fertility clinic is, we...

I would just like to say how brilliant Gynem fertility clinic is, we had our first IVF treatment with them and I am currently pregnant. I was a little apprehensive about going abroad at first but I needn't have been the clinic made it so easy for us and reassured us all the way I would not hesitate to use them again and couldn't fault them, especially Jana she was amazing and would like to thank her for all her help. I would highly recommend this clinic to anyone who is wanting to have IVF.

Amanda, UK

IVF Egg Donation
January 2018
At 37 years old I had one failed attempt of IVF in Edinburgh &...

At 37 years old I had one failed attempt of IVF in Edinburgh & two miscarriages from natural conception. From this process I was informed I had low AMH and my best chance of falling pregnant would be to use a donor egg. However as I already have a daughter I was not eligible to join the UK waiting list for a donor & could only have the treatment here if I knew someone willing to donate their eggs. I thought I'd run out of options. Unknown to me at the time my cousin & his fiancé who had had 6 miscarriages had researched all the fertility clinics in Europe & had attended Gynem & were 5 months pregnant with twins using an egg donor when they visited me just after my miscarriage. They spoke so highly of Jana, the clinic & the process that I reached out & emailed Jana to discuss options.

 

I forwarded my paperwork from here & refreshed some of my tests & after a Skype consultation with Dr Mrazek, Jana sent me donor options to choose from and medications to take. I had to google translate some of the mediations as they were received in Czech but this was a small thing. Jana was so very reassuring & answered all my questions so promptly. I was worried about booking flights so last minute but Jana booked my airport transfers & it all worked out perfectly.

 

When attending the clinic I found it to be everything my cousins described, new, fresh, welcoming. The staff were lovely & had great English. The embryologist was very informative. The transfer was quick & again the staff seemed caring & helpful.

 

I am now 9 weeks pregnant & cannot wait to meet this little baby who is making me so reassuringly sick! If something happens and we do not reach 9 months, the embryologists at Gynem have 6 frozen embryos for me to try again (I had no frozen options from the UK).

 

Comparing the process, drugs used & success rates (& actually cost) I would recommend any couple seeking fertility treatment to come to Gynem rather than the UK. I had asked my UK fertility clinic about using immunosuppressants & they had said no. In the UK I was never offered embryo glue....I used this in Prague & feel this has helped. Gynem seem to have a much more sophisticated process & the success rates were proof enough for me. Already my best friend is hoping to visit Gynem this year to pursue her dream baby.

 

A massive thank you to all involved xxx

Anon, Ireland

IVF Egg Donation
December 2017
We have had a great experience with Gynem Fertility Clinic and...

We have had a great experience with Gynem Fertility Clinic and Medical travel Czech Republic. The process was much easier than we expected thanks to our co-ordinator Janina, she was very nice and helpful and made our stay in Prague so much less stressful, she even ordered our taxis to and from the clinic for us! The Gynem staff were nice and friendly and spoke good English too. I wouldn’t hesitate to recommend gynem and medical travel to anyone thinking of travelling to Prague for IVF treatment.

Ciara, UK

IVF Egg Donation
December 2017
We were very happy with the service we received from the clinic but...

We were very happy with the service we received from the clinic but more so our co coordinator Hana. From the first Skype consultation to arriving in Prague, Hana was available at all hours to answer any queries and give us information via email and telephone. We had trouble with getting drugs in the UK and Hana was on hand to quickly and efficiently send drugs and prescriptions to us. We found the whole process was easy and not stressful at all..which I wasn't expecting. The collection from the airport and to the clinic was amazing as it took stress out of the travelling and when we were already apprehensive we found it to be a brilliant service. Hana was at the clinic each time we were there and explained further what would happen and translate anything that was required, which she then followed up with emails to make sure we understood all instructions clearly. The clinic was clean and modern, the treatment we received from everyone was good. The only downside we found was due to egg collection on Saturday - the clinic is closed on Sunday so no update and was well into Monday afternoon before we had any update on fertilisation. It would have limited the anxiety if we had of been contacted earlier on the Monday morning but other than this I have no criticism. Fingers crossed we won't have to go through Ivf again but if we do I will definitely use this company and clinic again in the future. Thanks for all your help.

Parisa, USA

IVF Egg Donation
November 2017
Hana, thank you for everything, you been a great coordinator through...

Hana, thank you for everything, you been a great coordinator through all this process and we appreciate all your help , so now we just have to pray that we get a positive result from our transfer, I will let you know when we test, take care.

Iwona, Ireland

IVF Egg Donation
November 2017
I can honestly recommend this clinic to anyone who is still wondering...

I can honestly recommend this clinic to anyone who is still wondering. We are from Poland but we are constantly living in Ireland . And there was no problem for us to go to Prague.T he clinic is very clean and modern. Staff is very nice. Very helpful, caring and professional. Our coordinator Jana is great. No problem with communication. She always respond quickly and efficiently to our emails and really give us great support. There were no problems to communicate in English. We are after the transfer and now we are waiting, but we are good at thinking. Thank you all for what you did for us so far.

Melinda, AUS

IVF Egg Donation
November 2017
My partner and I are very happy with the service. Everyone at the...

My partner and I are very happy with the service. Everyone at the clinic is polite and friendly. Having an English speaking coordinator is essential for us. It's a daunting experience e and we found it really useful being able to email the coordinator with any concerns and received a prompt response.

Gareth & Ciara Jones, Ireland

IVF Egg Donation
November 2017
Coming from Ireland, We were hesitant about travelling abroad for...

Coming from Ireland, We were hesitant about travelling abroad for fertility treatment, but after a lot of online searching we found GYNEM, their prices, success rate are so much better than doing this at home. From first contact with Gynem, we were given an overseas co-ordinator who helps with everything that is needed to fly to Prague for IVF. Ours was Zita Strakova, she was amazing and helped us from start to finish, she made us feel comfortable about travelling abroad, she keeps you completely up to date with all that goes on from egg retrieval to implantation etc. I could not fault the staff/Doctors at Gynem they were lovely people and their English was great, which was a worry of ours from the outset. We are home now and waiting for hopefully good news in the next couple of weeks, thank you Zita and the Gynem staff for everything you done for us at this stressful time of our lives and making it less stressful.. 

Best wishes and Kind regards.

Speak to you soon with good news hopefully.. 

Jennifer, USA

IVF Egg Donation
October 2017
I wanted to express how wonderful, accommodating, and kind Gynem...

I wanted to express how wonderful, accommodating, and kind Gynem clinic and staff have been.

It is a difficult journey for some of us in the quest for motherhood.  It is also really hard to work in the travel across an ocean to another country in the effort to have a baby and grow a family.  You have been a real asset in making us feel comfortable and most important, fitting the egg donor and IVF into the tight schedules of our life.  You made it happen in the window of time we had.

While, I did not have a positive on my 1st try, you and Gynem have been there for me and ready to help me prepare for and schedule my next try with FET.  We were blessed to have 2 embryos to freeze.  I am praying for success.  The embryologist watched our blastocysts develop and we were blessed to have some good ones! Now, if they would just attach!!

I fully recommend Gynem and their staff.  The clinic is modern, comfortable, and of course, a very clean medical facility. I hope to follow this up with a happy report in the next few months - Fingers crossed and prayers out to the universe and heavens ;)

Thank you, Jana, for guiding us through this process.

Emma, UK

IVF Egg Donation
October 2017
We had such a positive experience at gynem, we found it to be the...

We had such a positive experience at gynem, we found it to be the very opposite of the treatment we received on the NHS in the uk. They have a one cycle fits all policy.. Gynem on the other hand, allowed us to have donor embryos on stand by, then change to a donor cycle when we arrived in Prague. As patients we felt our views and feelings were heard and taking into consideration during the whole process.

Our treatment cycle was created specifically for us, and every question or concern we had was answered or addressed straight away.

Although Gynem offers extras such as embryo glue, assisted attaching etc the clinic were very truthful and did not try and encourage us to spend money that us didnt have to. The clinic also were very helpful with regards to  ordering taxis and airport transfers which we were extremely grateful for.

Special mention to Martina who dealt with my 1 million questions and almost daily emails like a true professional... and who explained the process and medications wonderfully so that we were 100% sure of what was happening. We would highly recommend Gynem, all of the staff made this journey and cycle stress free and a wonderful experience.

We will hopefully be in touch in just over a week with some good news :)

A million thank yous!

Laura, UK

IVF Egg Donation
October 2017
I'm October 2015 my husband and I began our search for donor egg...

I'm October 2015 my husband and I began our search for donor egg treatment outside of the UK. We viewed a lot of clinics online including 'Gynem' in Czech Republic. I used the online chat tool to speak to the international consultant and she was very helpful and sent the information I needed immediately. 

I went to the clinic for my consultation and i was put at ease immediately. The clinic is super modern and the staff were wonderful. 

Following my consultation I only needed to wait 8 weeks for the clinic to find me a donor. I was thrilled. The following month I started my treatment & we were put on synchronised cycles. 

As promised by the clinic we would get 6 eggs, and all of these eggs made it to day 5 blastocyst. We couldn't believe how lucky we were. So we went ahead with two embryos in a fresh cycle and had the rest frozen. 

After the first cycle we fell pregnant. Which was fantastic. This pregnancy did sadly end in miscarriage. 

The second transfer was started a few months later & all my medication was posted out to me even after I gave the clinic very little notice to start the cycle. This cycle failed.

Finally the last two embryos were put in and we are 10 weeks pregnant & everything looks perfect! 

The clinic have been phenomenal, very professional- my rep Martina couldn't have been better. I have already begun recommending the clinic to many people who also need donor eggs or IVF. 

We will be back in the future for baby number 2!! 

Thanks Gynem!! 

Marta, Ireland

IVF Egg Donation
October 2017
Im good really nervous waiting but feeling good which is the main...

Im good really nervous waiting but feeling good which is the main thing! I will of course keep you updated with the results as soon as I hear.
The weather in Ireland is as mixed as ever - nice one minute and raining the next and yes I’d love to be in Prague enjoying the sunshine , it’s one of the most beautiful cities that I have visited.
In relation to my experience with the clinic I have absolutely no issues what so ever , the clinic is so modern , hygienic and everybody is so professional and friendly. I would recommend and have done to my family or friends to go here rather than any clinic in Ireland , I just feel they are superior versus my experience’s in Ireland. (and I had a few!)
Lucie , I can honestly say that there is nobody I would rather have dealt with from beginning to end. You are the warmest friendliest professional person I could have wished to deal with and I can never thank you enough. You were always there with such a speedy reply even at times when I felt like I was stalking you with queries smiley but you never once made me feel like I was asking too many questions or sending too many mails and I can’t thank you enough or stress how much I appreciated it!
I also thought the perk of picking us up at the airport to take us to our hotel and collecting us for our 1st appointment was fantastic. It really took out any additional stress after arriving in a strange city. I have absolutely not a negative thing to say and I just hope the next time I’m writing to you is with fantastic news, fingers crossed.

Jolana, CAN

IVF Egg Donation
October 2017
I LOVED my care and was extremely happy with my choice. I...

I LOVED my care and was extremely happy with my choice.

I loved having a co-ordinator (Janina)  to ask questions to all along the way - this was the absolute BEST part of the process.  It was like a supportive person holding your hand on a new journey.

The medical care was exceptional, efficient and fast.  Everyone was friendly.

I also enjoyed having a consultation with the embryologist.  I really appreciated this opportunity.

My only recommendation would be to only contract hotels that have a reception there or nearby - for example The Red Lion 65$ EURO for large room with 2 beds - amazing comfy room - there is a hotel reception across the street - staffed 24/7 as "things happen".  We don't have any door locks like the one that was on my hotel door (#39 Neurodova) in my country - the trick - you turn key to left, pull a knob while turning the key further, then push knob in.  As a result - I could not get back into my hotel room the night of my medical procedure.  I was so tired and scared and had to ask strangers to help me until a man agreed.  If there was a reception with a person there - I would have felt safer and any problems would be sorted out quickly and directly with the hotel.  I was worried that asking a man to help with my door - he would get the wrong impression.  It was very awkward.

It's NOT the fault of the lady cleaner who was rushed to meet me when Dr. Mzarek's son met me - to quickly clean the room.  She worked as fast and hard as possible - but there were many flies in the kitchen that we could not get rid of so the flies stayed with me...lol Dr. Mzarek's son gave me money for my taxi and apologized and I really appreciated that.  He did show me how to get in the hotel (trick door).  Unfortunately - I wasn't able to successfully open the door later that night.  If you MUST use that door - I recommend the tenant opens the door 3 times - before someone is sure they can open it on their own.

There was another problem with having no hotel reception and that was that I didn't have the option of a "wake up call" - to be sure I woke up for my flight.  I travelled many miles by foot to find an alarm clock.  When I returned - the one I bought did not work, it was defective but I was too tired to go across the river walking 1 hour there, 1 hour back and I knew that was the last alarm clock in the store - so I had to hope I would wake up to catch my flight - which I did.  The non-European plugs use different electric outlets so you couldn't suggest people bring an alarm clock (non-European clients).

I also think it's too much responsibility for the coordinators (like yourself) to sort out these kinds of problems.  I would like Dr. Mzarek to know I LOVED the care I received but just think there should be a hotel reception to sort out hotel problems as co-ordinators are only human as well and need time off to be with their families after the work day is complete.  I walked around to many hotels (4) and they were all fully booked.  One said they have 15 hotels in Prague and the other 14 were also fully booked.  Staff (Ivan, Robert, Eugene) at The Red Lion hotel - felt sorry for me sitting on the street two days in a row and they helped me as they could - out of the goodness of their hearts.  They organized a room for me somehow even though they were fully booked - but just one night as they were fully booked for the week.  A waiter Marek at the Pizza/Pasta restaurant also felt sorry for me twice seeing me wait hours on the street - and let me use his phone and sit in the restaurant for many hours.  Janina was really trying hard but no one was picking up their phone.

Please know I would walk through fire for a baby - so none of this really bothered me.  We are super excited and hopeful that we will have good news next week and will let you know asap ;-)

Thank you for the opportunity to provide feedback. 

 

Paul, ED

IVF Egg Donation
September 2017
what we liked: 1) medication supplied by you made things less...

what we liked:

1) medication supplied by you made things less stressful and easier . Thank you

2) pickup at airport

3) professional friendly and clean environment at Gynem.

4) your excellent communication

5) help with the hotel booking. (Thanks)

 

what we really loved:

YOU , MARTINA!!! Smile

also we really loved meeting Dr Milan Mrazek at our first appointment he is so charming and reassuring.

 

what we would change: suggest disposable paper available to put on couch in sperm collection room.

 

 

But overall we could not be happier than with our experience with you.

Thank you again for everything.