Medical Tourism References
Medical Tourism References
It is always wise to check the experiences of other clients when using any service. So, whichever procedure you're interested in, plastic surgery, artificial insemination, weight loss surgery, check this page to read the often very detailed comments of people from around the globe, who've come to us to have their wishes fulfilled.
Thank you, Hana!
The services of Medical Travel and Gynem was very professional but also personal and warm. We’ve been so happy with our coordinator, Hana Kawakami, who has been so supportive through this. We’ve been through three transfers and I’m now 5 weeks pregnant after my third.
I have a good feeling, specially since this embryo was quality 1 from day one. Lets hope!
Vanny, UK
Weight loss procedures
March 2019I’m pleased with the process so far. The only thing I would like to see is follow ups during the time I have the ballon. This doesn’t have to necessarily be with the surgeon but at least with a nurse. I’m fine if the patient wants to opt out of using the nutritionist but I think it would be nice a follow up with a medically trained nurse.
Regarding the procedure, it went well, I was comfortable through the procedure and I’m lucky I haven’t experience bad side effects so far. I felt the nurses at the hospital were very professional and helpful.
Loretta, Romania
IVF Egg Donation
March 2019Gynem was recommended by a friend. Of course, we searched the net to get some information about Gynem. Most of them were positive. So we decided to go ahead.
We called Gynem and Zita responded to our phone call. She explained us step by step what we had to do. We understood everything what she explained, very well.
We had no experience with Gynem directly but due to my business relation with some Czech companies, I already knew that the Czech Republic is very developed country on technical issues and Czech people are very serious and trustable people.
Our first visit to Gynem went very smooth. We were picked up from the airport by a car sent by Gynem. Zita welcomed us and arranged our visit to the doctors. Meanwhile, our tests and scan were done and we had the result in just an hour. Our impression was very positive. A modern, well-equipped clinic with professional doctors and staff. Once again, we decided to go ahead.
During our treatment period in our home country, Zita was always very helpful. She responded to all our telephone calls and emails on time. She sent us all the necessary medication whenever we needed them within a couple of days.
Our second visit to Gynem went as well as our first visit. Smoothly and professional. The embryo transfer was made with success without any complications.
As a result, we are now pregnant with 5 weeks and hope that everything will continue to go well.
We had a very pleasant and positive experience with Gynem and we sincerely recommend Gynem to all couples.
We would like to thank again Gynem and specially Zita for everything.
Rachael, UK
IVF Egg Donation
March 2019We have no complaints with Gynem clinic and found everything ran well for us on both occasions that we travelled there.
We appreciated the initial airport and clinic transfers while we got our bearings.
Hana was extremely helpful.. friendly and always answered our many worries and queries promptly to help us with the process. It was great to have an English speaking coordinator to help explain the process and liaise with the clinic and sort medication etc..
One negative would be the husband not being present at the egg transfer stage as in the UK the husband is present and also gets to see the embryo being transferred back which can be a special moment but we appreciate this may not be how things are done in Prague!
Many thanks again Hana for all of your continued help. We would recommend Gynem.
Graham, UK
Weight loss procedures
March 2019Big thank you to Jessica for your help and information before during and after my gastric balloon procedure. The service I received was 1st class from beginning with the helpful information and quotations provided to the aftercare after the procedure. Paying was straight forward with a small deposit to secure and balance on the day. Jessica arranged my hotel stay and all taxi services which made the whole process go smoothly. The clinic was clean and very professional. I would strongly recommend this service to anyone interested.
Kevin, UK
Weight loss procedures
February 2019I went to Prague for a gastric balloon through medical travel.
I've never been to Prague before but Jessica and medical travel helped me through sorting hotels in area, airport pickups and days out prior to surgery, Jessica very friendly, jolly and knows plenty of languages ,was a godsend took us to hospital sorted out paperwork and language barrier for me.cant thank her enough for her help throughout stay.
Larissa, UK
Plastic Surgery
February 2019I just want to say thank you so much for the amazing service you provided. I began emailing you back in July 2018 and from that date onwards you were completely consistent with communication. You were clear with all the information and seemed as though you genuinely wanted to ensure I chose the best surgeon for myself and had the easiest time booking the dates etc. You are such a lovely person and honestly I feel I could not have gone through with the surgery if you had not been there to accompany us on the date of the pre surgery consultation. I am so happy with the results and I already feel like my life has changed for the better. Was so lovely to meet you.. thank you for everything!!
My experience with Medical Travel was incredible I've never felt more looked after by someone I had never met, I put my faith and trust in the hands of strangers and I was not let down. I felt like I was the number one priority from the moment my plane landed in Prague until a week later when I was taken back to the airport. The care and service I received was absolutely incredible and completely professional but warm and caring at the same time. I would recommend this company to anyone and would definitely repeat this experience in a heartbeat. Thank you so much Medical Travel!
Sofia, UK
Plastic Surgery
February 2019Thanks for your email, everything so far has been great the surgery and nurses have taken great care of me. Thanks for all your efforts at making me comfortable, you have been really kind. I really liked working with you because you made everything simpler, since the moment I’ve sent you my pictures you took care of everything at the moment there is nothing I would change.
Lauren, UK
Plastic Surgery
February 2019Sorry, it’s been an absolutely hectic week or so! I wanted it to be good feedback and therefore wanted to think about what to say.
Thank you for making my process with medical travel easy! Prague is a wonderful place and is very easy to navigate around despite being cold this time of year...
I felt very at ease and safe with the whole process and would definitely recommend others using your company! You speak great English and was able to answer any questions I had to settle my nerves and was good moral support throughout. You offered help at every opportunity and was willing to provide me with details I needed with transport whilst in Prague.
Communication has been thorough and efficient, with different means offered to get in contact with you! Whatever is best suited to the individual. You were there as a translator for the meeting with the surgeon and although at times this felt slightly uncomfortable you were able to explain the procedure and what was needed well.
I recommended it whilst in the discussion stages, that the prices should be made a little clearer with preoperative assessments being an additional charge as this can be misunderstood. Also if it could be made clear prior to traveling into the Czech Republic whether or not the surgeon needs payment in card or cash as this could prove a problem in the future for other clients.
I was requested to move up and out of hospital 12 -14 hours after coming out of surgery. Although this may seem a sufficient amount of time for some people, I was struggling with nausea, dizziness and significant pain. Maybe consideration needs to be made into the patient's condition before releasing them.
However, I really loved how talkative you was and interested in everything to do with me and what I was looking for. She didn’t judge my situation and made me feel comfortable with myself. Throughout it all, you constantly was checking up on how I was feeling, which made me feel valued and welcome!
Hope you are well.
Thank you again!
Let me know if you’re in the UK ever!
James, UK
Plastic Surgery
February 2019Thank you for your assistance throughout, the transport back to the airport, it was my own private car which was really nice thank you for that.
I honestly could not fault your service throughout the whole process, I was so nervous traveling alone and the fact I had never had surgery like this before it made me more uncomfortable, but your constant communicating throughout the process really put me at ease and really help me put my mind to ease.
I really liked the quick reply in emails if I had any questions or queries to be answered and the honesty in which you delivered them.
All of the transport you provided for me was Brilliant and all on time.
When I arrived at the clinic The met your colleague Marie as you could not attend, but she was so nice and polite and helped me to get settled through the consultation, she talked to me throughout the whole morning which I thought was a nice touch from you guys as a lone traveler to the unknown it was really nice to be put at ease the moment I arrived.
The medical staff at the clinic were all really nice and friendly and could not have done any more for me.
Prior the procedure back 1 year ago when I found you guys through an online search, I did not think I would have gone through with this process, had it not been all the emails and personal constant contact about this with yourself I would have not have done this. I still sit here today 1 week on saying I can’t believe I went ahead with this procedure I really can’t.. thank you so much Klara I would totally recommend you guys to anyone in the future and I don’t think I would not change one thing which you have done for me.. all I really have done was show up your guys done everything for me and that will definitely have a lasting effect on me in a positive way.
Thank you again so much Klara to you and your team, if I need anything in the future I know where to find you.
Sharon, UK
Plastic Surgery
February 2019I’m very pleased with the results and the care of everything. I am thinking of having my nose done and would love you to help me through this again I want to say a big thank you for everything xxxx
Jessica, you have done a great job and will definitely come to you again for help. I don’t think you could do any more as your service was excellent in every way. David is getting a plan for his teeth probably in April thanks to your help too.
Kitti, HUN
Plastic Surgery
February 2019I liked your help first of all. It was great that you were there in a minute if something happened or I had a question. The doctor was very helpful and kind. I liked the flexibility at the clinic.
Maybe I would suggest two little things:
- prepare dinner for patients who had the surgery already in the morning (I asked for a toast and the nurse made it for me)
- prepare with cash (euro, British pound, etc.) to be able to give back if someone pays in cash
But these things are really little ones. I was satisfied with everything.
Amalie, Norway
IVF Egg Donation
February 2019After several negative IVF trials in Norway to complete our family (we already have a 3-year-old son through IVF), we decided to go for egg donation. As ED is illegal in Norway, we started investigating our options abroad. After researching different clinics in several European countries, we decided to go with the Gynem Fertility Clinic. And we have absolutely no regrets for choosing Gynem, as we are currently expecting our second son! The clinic has been fantastic all the way through the process. Martina, our coordinator, has been very helpful in adapting the treatment to our time schedule, providing necessary information all along the process and just being genuinely supportive and caring. We can highly recommend Gynem.
Faraz, UK
Plastic Surgery
February 2019I’m good thanks and everything’s been great so far. I’m getting dressing off on Friday and looking forward to seeing my new look. Actually, I loved your services and I would give 10 stars out of 10. It’s great I’ll definitely recommended to my friends . I’ll send my nose pics . If anytime you have a plan to come to Scotland let us know we would help you take to famous places in Scotland.
Leo, UK
Plastic Surgery
February 2019I am really enjoying the whole process with this clinic even sometimes I felt like Kinda of doubt the surgery but just need to be patient for the result.
I would like to say the services in the clinic really nice and sweet, the nurses are keen to help me all the time and the hotel I stayed before also a good value choice. I would like to make the same choice if I do it again.
The result of the result which I am satisfied with that, the shape of the nostrils and whole nose all good but I was expecting the small nose but the doctors warned before about the result could be the negotiating result between my expectation and the reality.
To sum up, I am happy with all the works done there. Thanks so much to the people who help me before couldn’t get here without their contributions.
Chris, UK
Plastic Surgery
January 2019Firstly I was really pleased with the service that Klara provided. Not only was she really helpful, spoke and wrote excellent English but also went out of her way to arrange my transport and hotel bookings etc.
She as also excellent in Prague and collected me from the hotel and we walked to the surgery. Klara was also very useful during the initial meeting with the surgeon. The surgery was good and I have no complaints at all.
Tony, UK
Plastic Surgery
January 2019I’m back home all ok now, it was all easy to do with your help so I wouldn’t change anything about the service.
Marcus, UK
Plastic Surgery
January 2019Hana, it’s been great speaking with you, you have been incredibly helpful throughout and I have appreciated all you have done. As for the clinic the nurses and the surgeon and overall experience it has been great and although my nose is still very swollen I am already 100% happy with how it looks and it will only get better. GREAT experience!
Elaine, UK
IVF Egg Donation
January 2019I wouldn’t hesitate to recommend Gynem for anyone thinking of pursuing fertility treatment abroad. I wish I done it far sooner instead of having so many failed attempts in the UK. Finally, after being abruptly told by my consultant at home that I should give up and I was now too old we decided to look into embryo donation abroad. All the clinics in Prague seemed to have good reviews so I chose Gynem based on price and then randomly a friend mentioned the clinic to me, so I took that as a good sign!
Initially, I thought the logistics of travelling abroad would be too much, but the staff were so helpful. In fact, I travelled alone for my first treatment with Power of Attorney consent from my husband which meant he was able to stay home and look after our daughter from our only successful ICSI treatment at home.
During my first treatment at Gynem I dealt with Martina initially and then Janina. Both women went above and beyond what I expected in terms of customer service. Martina even travelled to my hotel to leave medication for me on arrival as my flight from the UK had been cancelled and I was a day late arriving in Prague. Janina arranged airport transfers for me and then a taxi the next day to take me to and from the clinic as I chose to stay at a hotel near the old town rather than near the clinic. Even though going through fertility treatment can be stressful I enjoyed my time in Prague, it is a lovely city.
Although my first embryo donation was unsuccessful I had no hesitation in returning to Gynem for another attempt. The cost of two attempts at Gynem was still cheaper that one attempt in the UK. I liked that there are no hidden costs, you know exactly what you will be paying.
Following a Skype review with the doctor he suggested I get immunology testing at another clinic in Prague before embarking on another cycle to rule out any issues that might prevent the cycle working. This was never suggested to me in the UK. Janina liaised with the immunology clinic to set up the appointment for me. The testing came back fine, and I think this reassured me for my second attempt knowing that there was no underlying reason why it shouldn’t work. I was also pleased to know that Gynem weren’t just going to take more money from us without checking for underlying problems.
Janina kept in touch with me throughout the whole process and I knew that if I had any questions I could drop her an email and she would get back to me. She was able to courier over medication for me so that I didn’t have any hassle with prescriptions over here.
My second embryo donation was successful, and I am now 29 weeks pregnant with a little boy! After 9 years of trying in the UK I never thought we’d be lucky enough to add to our family.
I have already recommended Gynem to another couple and told them to ask for Janina.
Angela, Denmark
Plastic Surgery
January 2019Hope all is well in Prague I am recovering pretty fast, the bruises are gone, just a little puffiness left, thought I would leave feedback now as I can see a bit better:
I was very satisfied with Medical Travels assistance throughout the whole process of making initial contact, choosing the right surgeon for my operation, setting up the date and during my stay in Prague.
Dr Vašek performed a perfectly neat operation (face and neck lift + blepharoplasty) and his staff were very attentive during the 2 following days post op.
Marie, my contact, did an excellent job, which exceeded what could be expected. The communication was prompt and straight forward. After being discharged from the clinic I stayed a few days alone in the hotel and Marie was very helpful, she came to visit me several times and was checking up on me regularly on the phone, that made me feel safe.
Overall the whole experience was smooth and easy, put aside the recovery, which is the least pleasant part and takes its time.