Thank you so much - I feel great. Just taking it easy and made it to the airport. Thank you for all your help.

I’m doing great thank you I hope all is well with you. Still healing but definitely heading in the right direction. Would love to give some feedback. Overall my experience was fantastic and I would definitely recommended both Medical travel and the Forme clinic. I had abdominalplasty several years ago in Burno but the experience this time was far superior. If there was anything that would have made my experience better or easier I would say the following;

* It would have been good to have had other patient experience before surgery, if you had a way to set up some ex patients who would be happy to talk to new potential patients about their experience that would help. It would also probably increase your turnover too as if anyone was in doubt about whether cosmetic surgery abroad was for them if they spoke to actual people who had had surgery abroad it would ease their mind. I would be happy to be a contact for anyone thinking about surgery with you for instance to ease their minds.

* definitely better post op instructions. In the UK when someone leaves hospital and they are to visit their Doctor for post op care or suture removal it is always the nurse at the doctor surgery that does that and all UK hospitals discharge patients with a letter to give to the nurse with full details on what they need to do, what stitches need coming out and when. I ran into trouble as you know with my suture removal, the clinic gave me a video and better instructions on what stitches to take out when and how the nurse should take them out. This information would have really been better if it was given to me before I left the clinic. 

* I had told the clinic a few weeks before I arrived that I was vegan but on arrival even in the apartment they weren’t very prepared for that. I struggled to get vegan alternatives for food.  My daughter went to the shop and brought me food I could eat but it would have been nicer if she didn’t have to. 

* it would have helped me before surgery if I had know what to expect after surgery. If I had a list of essential items it would have helped sometimes little things just like making sure you bring cloth ring that will easily go over your head, bring ice packs for your recovery once you leave the clinic, a neck pillow as you have to sleep upright for several days etc. Being prepared is always helpful, if you could provide patients details of what to expect and bring to help on their trip that would help. 

* it was lovely that you met me at the clinic on that morning and definitely eased my anxiety so that was really good! 

* airport transfer was really great and appreciated, a lovely gesture that really takes off some worry.

* aftercare support has also been really good, even when I did have problems you helped sort them out and the clinic was really helpful too. 

* it would be perfect if there was a Uk representatives that patients could go to before they travel for pre op and visit again after surgery for suture removal. I know that’s probably unrealistic but that would be amazing! 

I hope that feedback helps. As I said my experience was overall really good and I would definitely recommend in fact I did to someone today I even gave them your name! 

Thank you so much for all your help and support. Keep safe and well. 

From the time I first made contact with Medical Travel back in September 2019 enquiring about the Gastric Balloon Procedure, I have received professional treatment from your colleague Jessica. All my questions were answered quickly & professionally & in great depth.  Jessica went way beyond the call of duty & is a real credit to your establishment. 

On occasions I contacted her whilst she was on annual leave, to ask more questions it was never a problem, she always got back to me immediately. Jessica guided me & looked after me throughout my balloon journey, making all clinic appointments & organising all hotel bookings & taxi transfers. 

My Gastric Balloon journey has been a complete success & part of that is down to Jessica. I will not hesitate to use Medical Travel again in the future. Jessica is a real star & an absolute joy to work with & one of the most beautiful help-fullest people I have ever had the opportunity to meet & would like to thank her for all her care & support. 

She needs to be recognised in your establishment as the face of Medical Travel as her services given are of the highest professional quality. Thank you so much Jessica, it was a real joy meeting you!

I am very good and very happy with the results. Everything was really great. Thank you for your help and assistance. The service provided is excellent.

There is however one thing that I would like to have included in the package, even at extra cost (€10 for example). It is the taxi back from the clinic to the hotel. It was great to have both from the airport to the hotel and from the hotel to the clinic. That is the only suggestion I would like to make. Apart from this detail, everything was brilliant. Thanks once again. 

Yes it went very well thank you. Thank you for all of your help it all went very smoothly. Klára was a great help with the translation and coming in with me for the consultation I think I would have panicked if she wasn’t there to help. 

I am so pleased with my eyes now! I will always recommend Dr. Bartoskova as a good surgeon. I wish I had done it sooner!

We are an Asian (40s)/European (60s) couple, who had gone through all possible fertility treatment in Japan for about 3 years with successful fertilized egg cells, which were usually implanted 3 days after fertilization, unfortunately without a resulting pregnancy. The emotional, physical and financial toll was mounting, when my partner convinced me to try a donated egg, which is not possible in Japan. With links to Munich/Germany and Honolulu/USA, we checked various possibilities and were stricken by the friendliness, helpfulness, success rate and price point of Gynem in Prague, not too far from Munich.

Our Japanese gynecologist prescribed the preparatory fertility medication and did the necessary tests and we coordinated with Gynem. Gynem gave us the options of a few donors. Hana, our Japanese and English-speaking coordinator was great in getting us all the instructions and answers in a timely and proactive manner. In Prague I was picked up at the airport & taken to our hotel where I met my partner. The next day we were picked up by taxi and taken to the nearby modern Gynem clinic with my partners fresh sperm. Some tests were done and paperwork was completed. The donated egg was fertilized and we travelled for a few days around the beautiful Czech Republic, while Hana was updating us on the development of the fertilized eggs. 5 days later we discussed the resulting eggs and decided to implant one 5AA egg. We returned on long plane rides to Asia and the US. Unfortunately, no pregnancy resulted.

A few month later Hana informed us, that they had an Eurasian donor available and offered us another chance. We jumped on this 2nd chance and varied the procedure a bit by utilizing Gynems preparatory medication under the supervision of our Japanese Gynecologist, choosing a higher resolution sperm selection method and by adding “glue” during the egg implantation and this time we were lucky. We are now blessed with a beautiful, healthy, hungry 6-month-old daughter, which is the center and love of our lives. 

We are very impressed with the Gynem doctors, staff and coordinators, their new facilities, the customer care and coordination and of course our all success! We are so impressed that we are currently contemplating a sibling for Marina with Gynem’s help. 

We thank the donor so much for all the help she provided and hardship she went through to make us happy parents and we promise we will take the best care of our daughter and give her all the love we have.

Thanks to all involved in the program.

Hana, with yourself, it was so much easier. You have been brilliant and the clinic. I think I picked the best Surgeon, so I'm over the moon with that and you will be seeing me again in the near future. 

I just wanted to thank you Hana for all that you have done for me on this trip! I’m kind of sorry that it ends here like this. Who knows, I might be back after getting this issue fixed for a different procedure? Time will tell. Anyhow, thank you for everything.